Billing Operations Analyst

at  Nitel

THE POSITION

You have an intense curiosity; a passion for problem solving; a positive can-do attitude; as well as strong math, communications, and interpersonal skills. You ensure Nitel’s customers are being billed timely and accurately. You field incoming inquiries, research disputes, and resolve them appropriately with grace and precision. You’re adept at tackling multiple tasks at once as you serve as the company’s resource for billing, customer billing inquiries and revenue assurance.

SKILLS YOU BRING TO THE FIELD

• Bachelor’s degree or equivalent preferably in accounting, auditing, or related field.
• Experience working in a fast paced, repetitive process environment required.
• Strong knowledge and experience in Salesforce case work, including case management, researching credits, rebills, and invoicing issues.
• Knowledge of financial processes, systems, controls, and work streams.
• 1-3 years of experience in customer accounting or similar position, including relevant internship experience.
• Proficiency in excel, accuracy in data entry and assurance, and knowledge of accounting software programs.
• Professional and polished written and verbal communications.
• Superb organizational, time management and judgement skills.
• Ability to work independently, prioritize, and meet deadlines.
• The ability to multitask and manage your time, as you can be pulled in many different directions.

Please refer the Job description for details