Billing Operations Analyst

at  Pleo Technologies

Pleo is on a mission to be the global spending solution for forward-thinking teams everywhere. We’re looking for driven, curious and creative Builders to help us fuel and drive this mission as part of our newly formed Billing Operations team! As a Billing Analyst, you will work cross-functionally with Billing, Legal, RevOps, Sales, and Support. You will also support business growth by building robust and smart processes and will own defining this as we scale.
If you are a keen & proactive problem solver, take pride in delighting customers, have a strong eye for detail and excel in a process building environment, this is the role for you!

YOU’LL KNOW YOU’RE ON THE PATH TO SUCCESS WHEN…

• You are consistently meeting our Billing Process SLAs & deadlines
• You have become a full-fledged SME on all things Billing within your first 6 months
• You are an active contributor in any domains you are part of to ensure your expertise allows the team to achieve objectives.
• You have identified or delivered a process improvement project within your first 6 months

• Have 1+ year experience in a Finance/Accounting/Operations related field, with basic knowledge on Internal Accounting Standards (IFRS)
• Have advanced excel skills including formulas sage and analysing data via pivot tables
• Can work independently to drive workload and identify areas of opportunity
• Have experience troubleshooting and/or answering complex customer queries in a timely and professional manner
• Advantageous but not necessary to have previous experience with Billing systems and ERP systems