Booking Centre Agent

at  Integral Diagnostic Group

DESCRIPTION

• Friendly & Supportive Team
• Training Provided
• State of the art facility
• Opportunity to develop and grow

ABOUT US

Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology providers in Australia Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.
Apex Radiology (formally Global Diagnostics) is one of the leading providers of diagnostic imaging services in Western Australia and is part of the Integral Diagnostics Group; one of largest private radiology providers in Australia and New Zealand. We provide comprehensive Radiology and Tele-radiology services to private medical facilities, public hospitals, WACHS (Western Australia Country Health Service) and also operates a series of stand-alone medical imaging practices across Western Australia.

ABOUT THE ROLE

Apex Radiology at O’Connor is seeking an experienced full time Booking Centre Agent / Receptionist to be of part our team as the face of our organisation, as you deliver on the highest standards of services to patients, referrers, and community.

Reporting to the local Administration Supervisor, your responsibilities will include:

• Representing Apex Radiology as the first impression of the practice as you meet and greet patients at the front desk.
• Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
• Make patient bookings while maximising appointment slots
• Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
• Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.