Booking Clerk/Secretary

at  Vancouver Coastal Health

COME WORK AS A BOOKING CLERK/SECRETARY AT VANCOUVER GENERAL HOSPITAL!

Vancouver Coastal Health is looking for a Booking Clerk/Secretary to join the team at Vancouver General Hospital.

EDUCATION & EXPERIENCE

• Grade 12, two year’s recent, related experience or an equivalent combination of education, training and experience.

KNOWLEDGE & ABILITIES

• Ability to deal with others effectively.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to keyboard at 40 w.p.m.
• Physical ability to carry out the duties of the position.
  Closing Statement:
  The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
  As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

• Scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals, maintaining appointment calendars for all designated physicians and/or other designated health care professionals, maintaining and printing daily schedules that integrate activities from various sites as needed, rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information.
• Maintaining client/patient charts, entering data into a computerized system, and updating statistics on client/patient attendance.
• Arranging for patient transportation.
• Providing clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software.
• Providing reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries.
• Answering and responding to phone messages or forwarding callers to appropriate health care professional or other personnel.
• Maintaining departmental equipment, supplies and filing systems.
• Performing timekeeping functions for designated staff as required.
  Qualifications: