Bookings Administrator - FTC

at  Spire Healthcare

BOOKINGS ADMINISTRATOR (12-MONTH FIXED TERM CONTACT) | ADMINISTRATION, CUSTOMER SERVICE | MATERNITY COVER | FULL TIME, 37.5 HRS P/WEEK | MATERNITY COVER | £11.45 P/HOUR | IMPINGTON, CAMBRIDGE | FREE PARKING | EXCELLENT BENEFITS

Spire Cambridge Lea Hospital are recruiting for a Bookings Administrator to join their established team on a 12-month fixed term contract to cover maternity leave, where you will be working 37.5 hours p/week. The successful candidate will work in the Inpatient Bookings office of the hospital and carry out duties and tasks to ensure a smooth and efficient patient journey for all patients. This is a great opportunity for someone who comes with previous administrative experience and dealing with customers. We are ideally looking at having this fixed term contract start no later than April/May but would love to bring someone on board prior to this to complete training.

• Receive all inpatient bookings from consultants and/or their secretaries and register them onto HMS / SAP
• Process pre-assessment bookings in line with current processes, working closely with nurses and anaesthetists to ensure a complete and comprehensive assessment is carried out for each patient.
• Enter and process inpatient/daycase bookings into SAP and ensure correspondence of admission information is received
• Liaise with NHS Trusts to assist local and national contract requirements to address waiting lists.
• Monitor dates of appointments according to requirements of the contract
• Maintain Excel spreadsheets in order to document the pathway of patients transferred from other healthcare providers. Coordinate transfer of this information for providers when they request this information.
• To set up theatre sessions working in close liaison with consultants and theatres
• Confirm details of admission and send appointment letters
• Liaise with insurance companies for pre-authorisation and pre-verify
• Check the accuracy of all inpatient booking forms against the theatre list
• Inform all relevant departments of special requests on booking forms
• Communicate theatre sessions cancellations to all relevant departments
• Create and maintain a database for monitoring and trend analysis of late bookings
• Create and maintain a database for monitoring and trend analysis of theatre sessions cancellations
• Co-ordinate and liaise with relevant departments the management of inpatient booking with <7 days to surgery
• Regularly communicate with all Consultant secretarial services to ensure thorough/complete use of allocated operating sessions
• Adhere to the hospital Health and Safety policy and any other relevant policies
• Carry out any other duties that may reasonably fall within the general nature and level of responsibility