Breast Receptionist and Clerical Officer

at  University Hospitals of North Midlands NHS Trust

Band 2 Breast Receptionist and Clerical Officer
Breast Care Department at Royal Stoke Hospital with requirement for working across UHNM sites.
Imaging Directorate
Permanent Post - 22.5 hours per week worked over 3 days. Tuesday, Thursday and Friday.
An opportunity has arisen for a Breast Receptionist and Clerical Officer in the Breast Care Department, University Hospital North Midlands NHS Trust.
To provide a comprehensive customer support to all patients who attend or contact North Midlands Breast Screening Service and the UHNM Breast Imaging departments are dealt with a professional and sensitive attitude ensuring that equality and diversity are maintained at all times.
The post-holder will work as part of the breast multi-disciplinary team to give the best quality of service. Confidentiality and working to Trust IG policies is vital. The role includes Reception and admin duties. The post-holder will be responsible for populating the day to day clinic coordination for screening and symptomatic patients, ensuring patients are booked into appointments effectively and efficiently and communicated to in an appropriate manner. The role combines clerical support to the Breast Secretaries and admin team in booking appointments in accordance to the cancer guidelines and the NHS Breast Screening Programme guidelines.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
For further details around the roles and responsibilities for the role please see attached JD and PS. Or contact:

Please refer the Job description for details