Builder / Supervisor

at  LiveBetter

ABOUT US:

LiveBetter Community Services is one of the largest human services providers in regional Australia. Our core business
is customer-focused in-home and accommodation services. Additionally, we provide support to customers through a
broad range of child and family services, community transport, home modification and maintenance, and clinical
services. We operate from more than 40 locations across regional New South Wales, Queensland, and Victoria,
providing support and employment to people in the communities we serve.
We take a person-centred approach to our service delivery. This means ensuring our contact with customers is caring
and empathetic, providing both psychological and emotional safety, and of practical assistance to help people live
their best lives.

SERVICE DESCRIPTION

In Home Services support people in regional communities across NSW, Victoria, and Queensland to live better lives.
We empower and support people to lead a happy and independent life, in the comfort of their own home.

POSITION DESCRIPTION

The LiveBetter Home Modification and Maintenance (HMM) team specialises in home modifications, maintenance,
adjustments, and advice on building related matters to assist individuals who are frail aged or living with a disability,
or their carers. HMM team also provide commercial services to a targeted clientele who are not eligible for
government subsidised services but still require experienced advice and work performed.
The Builder/Supervisor is required to provide services within the designated geographic area for the supply and
installation of minor modifications. This will include providing advice to customers and Occupational Therapists
where needed, attending home visits for major modifications, carrying out modifications and providing quotes
where needed. The Builder/Supervisor will also be required to source and supervise sub-contractors to support the
completion of major modifications with a view to obtain quality, effective and cost-efficient modifications.

MANDATORY QUALIFICATIONS AND EXPERIENCE

• Minimum Certificate IV in Building & Construction
• Current Builders license
• Current White Card
• Hold a current Qualified supervisor certificate or be willing to obtain

LiveBetter Position Description

• Current unrestricted Australian Drivers Licence and willingness to undertake travel in accordance with

responsibilities of the role

• Current First Aid and CPR Certificates
• Completion of NDIS Worker Orientation Module ‘Quality, Safety and You’

SKILLS, KNOWLEDGE, AND ABILITIES

• Demonstrated experience managing building sites, including the supervision of other trades on site.
• Proven ability to meet deadlines and complete work to required quality standards.
• Ability to work unsupervised.
• Sound communication and interpersonal skills
• Previous experience working as part of a team.
• Previous experience working within the disability standards, including experience working with frail aged and
  people with a disability.

Code of Australia and other statutory requirements.

• Ensure records and other required documentation is completed in accordance with LiveBetter requirements.
• Be responsible for the care and maintenance of LiveBetter equipment.
• Order, purchase, and conduct stocktake of materials as required.
• Supervise and coordinate sub-contractors as necessary.
• Follow all policies, procedures and Safe Work Method Statements and use all equipment and substance

OUR PURPOSE:

• We inspire possibility by giving people access to support in their chosen community.

DUTIES AND RESPONSIBILITIES

• Prioritise, schedule and complete work as required by the customer.
• Supervise and perform work associated with major modifications alongside relevant tradespeople.
• Complete work for minor modifications.
• Quote relevant work.
• Prepare documentation, including job sheets and purchase orders, and submit to the Orange office in line

with LiveBetter procedures

• Ensure building works are conducted in accordance with Australian Building Standards including the Building

Code of Australia and other statutory requirements.

• Ensure records and other required documentation is completed in accordance with LiveBetter requirements.
• Be responsible for the care and maintenance of LiveBetter equipment.
• Order, purchase, and conduct stocktake of materials as required.
• Supervise and coordinate sub-contractors as necessary.
• Follow all policies, procedures and Safe Work Method Statements and use all equipment and substances

according to relevant legislation.

• Ensure all customers are treated with respect and dignity.
• Respect the privacy and confidentiality of customers in accordance with privacy legislation and LiveBetter

Policies and Procedures

• Assist LiveBetter in achieving service and business excellence by supporting and participating in a culture of

continuous improvement and best practice.

HEALTH, SAFETY AND ENVIRONMENT RESPONSIBILITIES

All staff are required to take reasonable care for their own health and safety and that of other personnel who may
be affected by their conduct.
Advise LiveBetter in writing of any conditions which may impact ability to carry out the responsibilities required of
the role.
Staff are also expected to assist LiveBetter in our commitment to being a Child Safe Organisation.

responsibilities of the role

• Current First Aid and CPR Certificates
• Completion of NDIS Worker Orientation Module ‘Quality, Safety and You

timeliness of results. • Clarifies responsibilities and builds ownership by regularly monitoring team and/or

• Sets high standards for customer service, individual progress

Management) employees have role clarity and deliver on expectations.

• Records and addresses poor performance or conduct in a timely and constructive way.
• Recognises day-to-day conflict or tensions which need to be addressed, and wor