Building Coordinator - Multiple Opportunities

at  Suncorp Group

BUILDING COORDINATOR – MULTIPLE OPPORTUNITIES

• Permanent and 12-month max term contract roles available
• Positions are across Sydney and Melbourne
• Competitive salary including car, phone, iPad/laptop

KEY CAPABILITIES:

• Exceptional customer service experience and active listening skills.
• Build and maintain effective and trusted relationships with stakeholders and customers.
• Advanced communication skills with a strong ability to convey and accurately interpret technical information.
• Advanced problem solving and negotiation skills, exploring opportunities with a view to agreement.
• Strong time management and prioritisation skills.
• Proactive and positive mindset combined with resiliency skills.
• Continuous improvement focus.
• Committed to self-development and opportunities to increase skills and knowledge.
• Computer literacy and navigation skills.
• Ability to work in a fluid and flexible environment.

TECHNICAL COMPETENCIES:

• Sound knowledge of general insurance products, principles and underwriting.
• Extensive knowledge of building codes, property repairs, scheduling and estimations
  Employee benefits | Suncorp Group
  Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who’s naturally empathetic and finds joy and pride in making a genuine difference – because you’ll be doing that from the moment you start work each day.
  If this opportunity sounds like the challenge you have been looking for please apply online today.
  At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
  Advertised: 28 Jun 2024 AUS Eastern Standard Time
  Applications close: 12 Jul 2024 AUS Eastern Standard Time

The Building Coordinator is accountable for proactively supporting the quality of repairs; and contributing to claim cost control through accurate, specific and timely instructions to specialists and identification of rectification works for complex building matters, that balances customer needs and our business outcomes. They provide valuable insights on repairer performance, underwriting and building issues for continuous improvement initiatives.
Through their interactions with internal and external stakeholders and supporting Client Managers, Assessors and our Supply Chain on complex building matters, Building Coordinators deliver brilliant service, providing customers with peace of mind during the claims process.