Business Analysis Advisor - ERP/General Ledger Financial Systems

at  PNC Financial Services Group

Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analysis Advisor within PNC’s Finance Systems within, housed within our Financial Controls organization, you can be based in Pittsburgh, PA; Philadelphia, PA; Gaithersburg, MD; Atlanta, GA; Cleveland, OH; or Birmingham, AL.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.
This position resides within the Financial Systems department within Finance – Controls groups. The role will provide production and project support for PNC’s enterprise-wide PeopleSoft Financials (General Ledger) application system and the Financial Accounting Hub (FAH). Ideal candidates bring a combination of experience supporting, planning, testing, and ERP system implementations and enhancements.
This position will act as a liaison between technology and end users/Lines of Business teams. Other interactions will include Internal/External Audit departments, external consultants consulting , Finance and Governance, Reconciliation teams, Risk, and other financial systems such as Management Accounting, Frontier Reconciliations, Certifications, and Essbase Reporting. Strong written and verbal communications skills, the ability to coordinate with all levels and management and a strong proficiency in the Microsoft Office suite is required.

This position necessitates a strong combination of accounting, technology, analytics, and reporting skills. The role will be responsible for all day-to-day systems support of the General Ledger and day-to-day operations of the Accounting Hub Cloud Services activities, which includes end user requests, system updates and ad-hoc reporting. The candidate will also coordinate data aggregation and quality assurance for month end close activities with Corporate Accounting to ensure a 3-day Financial close.

• On a daily basis, review and analyze reports and queries to ensure all sources were successfully received and processed into the General Ledger
• Assist in month end financial close process
• Provide analysis of weekly tests in non-production environments
• Review Accounting entries from sub ledgers before flowing into the General Ledger
• Responsible for reviewing and certifying application /user access on a quarterly basis and as needed
• Work with our internal and external audit teams and provide requested information
• Responsible for meeting with users, obtain requirements and create subsequent procedures
• Creating ad-hoc queries and reports
• Monitor shared mailboxes and provide responses in a timely manner
• Collaborate with cross functional teams

Job Description
Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on complex business requirements.
Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Competencies
Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
Business Assessment – Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.
Business Process Modeling – Knowledge of the activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.
Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.
Effectiveness Measurement – Ability to measure the quality and quantity of work effort for the purpose of improvement.
Information Capture – Knowledge of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Process Management – Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.
Project Management – Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.
Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.
Software Product Business Knowledge – Knowledge of and experience with the business aspects and operation of a software product; knowledge of the install base, current uses, future plans, and product vision.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

• On a daily basis, review and analyze reports and queries to ensure all sources were successfully received and processed into the General Ledger
• Assist in month end financial close process
• Provide analysis of weekly tests in non-production environments
• Review Accounting entries from sub ledgers before flowing into the General Ledger
• Responsible for reviewing and certifying application /user access on a quarterly basis and as needed
• Work with our internal and external audit teams and provide requested information
• Responsible for meeting with users, obtain requirements and create subsequent procedures
• Creating ad-hoc queries and reports
• Monitor shared mailboxes and provide responses in a timely manner
• Collaborate with cross functional team