Business Analyst 3 - Location Specific

at  Huntington Bank

DETAILED DESCRIPTION

Administers and monitors operational procedures for services and systems supported
Administers, monitors and updates assigned business processes for Facilities Management work order system
Administers new vendor system set ups; completes vendor compliance reviews, executes and updates risk management portal with vendor performance evaluations
Develops and generates specialized and ad hoc reports via HNB Facilities Management work order software and other sources
Analyzes reports, reviews documents and makes recommendations for improvements in processes and/or systems.
Provides technical support to business unit, business partners, vendors, and management
Provides on-going training to business unit, business partners, colleagues and vendors
Acts as liaison between work order software vendor and process/system users
Acts as liaison between various business partners and Facilities Management. Provide reporting and data analysis as requested
Creates reporting for monthly KPI scorecard, business review and corresponding various metrics
Assists Corporate Sourcing with RFP’s for various disciplines with site/service data collections and bid analysis
Reviews completed vendor contracts for accuracy

BASIC QUALIFICATIONS

• High School Diploma or equivalent
• 5 or more years of experience real estate and/or facility management
• Experience in using MS Office Suite products (Excel, Word)
• Experience with data analysis

PREFERRED QUALIFICATIONS:

• Demonstrated excellent written and verbal communication skills
• Good analytical and reasoning skills
• Detail oriented
• Self-starter
• Proven ability to work in a fast-paced deadline driven environment with a high degree of multi-tasking
  Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
  Yes

Please refer the Job description for details