Business Analyst Assistant, Emerging Technology

at  Swindon Borough Council

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Swindon Borough Council have a clear vision of what we want the future to look like. We are ranked in the top 10 most highly innovative areas in the UK and are seeking to reflect this level of innovation in the way we approach the future. We believe that by maximising our use of research, evaluation, analysis, consultation and intelligence and using this to define strategically driven initiatives and programmes of work, we can build a better, fairer and greener Swindon for our communities.
We recognise that our people are key to us achieving our vision and we now have an exciting opportunity for you to join us. As a member of the Emerging Technologies team, you will form part of a data and technology-led community providing analytic and leading technology-based solutions to all areas of Swindon Borough Council. We solve real business problems, improve customer experience and drive efficiency.

It’s an exciting time to join this small high-performing team that has big impact as we support the council on its journey to develop and embed its new Swindon Plan and council-wide transformation plan. You’ll have an opportunity to make your mark in a challenging but supportive environment that encourages innovation and where you will be empowered to draw on your ideas and approaches to directly influence the reimagination of service delivery and directly bring benefit to the communities we serve.
You will be a creative and agile Business Analyst Assistant with skills in systems thinking, design, implementation and change, you’ll be enthusiastic, proactive and ready to contribute fresh ideas to the team. Your role will be to facilitate interactions between the business and the technical team who are using cutting edge technologies and techniques to tackle challenging business problems and deliver rapid, cost effective and efficient solutions.
Different thinking for a different world.
You will actively engage and work closely with business stakeholders at all levels to ensure adoption, continuous evolution and extensibility; to be successful you should have a reasonable level of technical understanding with a background in a similar BAA-type role covering technology solutions and their associated business change.

In this role, specifically you will:

• Be responsible for identifying suitable business area opportunities where emerging tech solutions can solve business problems and assess business extensibility of solutions to maximise returned benefit to the organisation.
• Effectively build and manage trusted relationships; including managing scope and expectations, facilitating buy-in to doing things differently, ensuring support and commitment throughout.
• Work with customer stakeholders to elicit, capture, analyse and elaborate requirements and processes, across strategic, business and technical.
• Iteratively validate design, embed change and ensure business benefit is articulated, documented, achieved and used to drive prioritisation of work.

We offer a flexible environment, including working from home opportunities. We want to know how you like to work.
Candidates must have the right to live and work in the UK and be fluent in the English language (as a requirement of Part 7 of the Immigration Act - for the effective performance of a customer-facing role).