Business Analyst

at  Auto General Insurance

Be part of a team of delivery specialists in creating the best digital experiences for our customers. You’ll find yourself engaging with senior stakeholders across the business to ensure all parts of the features we deliver meet or exceed expectations as part of a complex financial system.
You’ll be a part of a significant strategy to create and maintain Australia’s best web based digital platforms for quoting, selling and managing insurance policies. With a key focus being customer experience, the platforms allow our customers channel of choice without compromise of experience.
As a key member of a delivery team, the Business Analyst works closely with the Product Owner, development and other business functions to ensure any requirements are documented clearly and consistently. Ensuring they are fit for purpose, both within business needs and system constraints as part of collaboration with the delivery team. Additionally, you’ll work closely with our UX/UI team who have a track record of relentless customer representation.

INTERNAL APPLICANT ESSENTIAL (NO EXPERIENCE REQUIRED)

• In depth understanding of our business systems, areas & products
• Significant web ecommerce experience
• In depth understanding of User Experience & Design (UX/UI) principles and practices
• Lateral thinker, able to communicate very clearly both written and verbal
• Team Player
• Detail oriented

EXTERNAL APPLICANT ESSENTIAL (MINIMUM 2 YEARS EXPERIENCE)

• Previous experience in an Agile environment
• Experience with:
• Large and complex technology stacks
• Stakeholder engagement and management
• Significant web ecommerce experience
• In depth understanding of User Experience & Design (UX/UI) principles and practices

Please refer the Job description for details