Business Analyst - Customer Care (all genders)

at  Zalando

Berlin, Berlin, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Aug, 2024Not Specified28 May, 20243 year(s) or aboveDashboards,Customer Satisfaction,Customer Experience,Visualisation,PresentationsNoNo
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Description:

Location
Berlin
Contract
Full time
Job Category
Finance, Analytics & Controlling
As Business Analyst in the Customer Care Analytics team, you will shape customer experience and management decisions via statistically solid deep dive investigations as well as the creation, visualisation, and interpretation of our KPI landscape. Thus, you have a direct impact in the achievement of the strategic objectives of Zalando. You will be a member in a team of 5 analysts with a high focus on knowledge sharing and mutual development.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT Software - Other

Business Analysis

Graduate

Business economics mathematics statistics engineering or a comparable field of study

Proficient

1

Berlin, Germany