Business Analyst | Data and Digital

at  Health New Zealand Te Whatu Ora Waitaha Canterbury

• Work with experienced and passionate teams
• Support clinical and business applications across Te Waipounamu
• Develop meaningful and trusted relationships.
• Work closely with our people to design, test and release updates and new services aligned to our work programme

NGĀ PŪKENGA ME NGĀ WHEAKO | SKILLS AND EXPERIENCE

• Analytical, multitasking, organisational and project management skills.
• Great communication (oral and written) and interpersonal skills.
• Ability to confidently and actively contribute to team and stakeholder meetings.
• Writing and interpreting MSSQL, JavaScript and XML to a good standard.
• Understanding of the systems/software development lifecycle, programming, system design, IT infrastructure and database concepts.
• Preferably 3+ years IT industry experience with 2 years in a Business Analyst role.
• A tertiary level qualification in Business, Science, Information Services, Engineering or a related field is preferable.
• ITIL certification and knowledge of ITSM or HR processes is advantageous.

MŌ MĀTOU | ABOUT US

“Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do”
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our ā Mātou Uara (Our Values):

• Care and respect for others - Manaaki me te whakaute i te tangata.
• Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
• Responsibility for outcomes - Te Takohanga i ngā hua

Ngā hua | Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

MŌ TE TŪNGA | ABOUT THE ROLE

Our Data & Digital team works hard to support our Health System by providing digital solutions that enable improved health outcomes. Within Data & Digital, the team is a varied team with responsibility for developing and maintaining ServiceNow. Our day-to-day tasks involve system health checks, resolving Level 2/3 enquiries, system upgrades, query writing, requirements gathering and coordinating service and system improvements.
It’s an exciting time to be part of our team; the health sector is of critical importance, and we are always looking to innovate, be proactive and make a difference.

YOU WILL RESPONSIBLE FOR:

• The maintenance and improvement of clinical and business systems including setup, configuration, support and performance.
• Analysing requirements and turning these into clear documentation for development and implementation.
• Identifying opportunities to eliminate or mitigate recurring issues and process improvement.
• Managing the application to ensure high quality, consistent and effective service.