Business Analyst

at  Desjardins

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Level
NV-08
This position is within a division of the Desjardins Group called Collabria.
Collabria Financial is a Canadian credit card issuer offering customized card programs for Canadian credit unions, serving their consumer and business members in a B2B2C framework. Collabria is a client-centric, payment solutions provider created expressly to help financial institutions and Credit Unions gain the benefits of increased operational control and improved member relationships.
At its core, what sets Collabria apart is its foundation in partnership, collaboration, and responsiveness.
General Information on the Position

Main Responsibilities

• Analyze costs, benefits, risks, constraints, business opportunities and stakeholder needs in terms of project scope, and identify, formalize and communicate needs and requirements
• Formalize objectives, help identify value and model business processes
• Work with users to develop solutions that are aligned with the business objectives, analyze impacts on the various stakeholders, identify prerequisites and internal dependencies, ensure a cross-sector vision of the solution and perform end-to-end requirements traceability
• Help develop testing strategies and acceptance testing plans, and support the business sector during solution rollout
• Help develop change management strategies and carry out related activities
• Working with stakeholders and business users to elicit, capture, analyze, refine and communicate / document their requirements
• Support of the delivery teams throughout the project
• Representing the technical team in communication with the business users and stakeholders about the project delivery
• Providing support to the technology team in the definition of technical solutions
• Validating / verifying that the functional and non-functional requirements are appropriately implemented within the solution.

Other working conditions

• Workplace: Position located in Calgary, Montreal, Toronto or Winnipeg, depending on the applicant selected. The work arrangement for the position is full-time hybrid #LI-hybrid
• Travel: Candidates can work anywhere within Canada
• Number of jobs available : 1

Qualifications

• Bachelor’s degree in a related field
• A minimum of 2 years of relevant experience
• A strong credit card background (an asset)

Please note that other combinations of qualifications and relevant experience may be considered

• For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

• Proven knowledge of data mapping and data analysis along with a strong understanding of the software development lifecycle
• Strong communication skills in English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Desjardins Cross-sector skills
Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job
Ambiguity, Interpersonal Savvy, Stakeholders
Work Location
11 King Street West Toronto
Trade Union
Non Syndiqué
Unposting Date
2024-03-15
Job Family
Administration (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods

• Analyze costs, benefits, risks, constraints, business opportunities and stakeholder needs in terms of project scope, and identify, formalize and communicate needs and requirements
• Formalize objectives, help identify value and model business processes
• Work with users to develop solutions that are aligned with the business objectives, analyze impacts on the various stakeholders, identify prerequisites and internal dependencies, ensure a cross-sector vision of the solution and perform end-to-end requirements traceability
• Help develop testing strategies and acceptance testing plans, and support the business sector during solution rollout
• Help develop change management strategies and carry out related activities
• Working with stakeholders and business users to elicit, capture, analyze, refine and communicate / document their requirements
• Support of the delivery teams throughout the project
• Representing the technical team in communication with the business users and stakeholders about the project delivery
• Providing support to the technology team in the definition of technical solutions
• Validating / verifying that the functional and non-functional requirements are appropriately implemented within the solution