Business Analyst - Guidewire v10 ClaimCenter

at  OpenData Belfast Ltd

ROLE: Business Analyst - Guidewire v10 ClaimCenter
LOCATION: Belfast, United Kingdom
SALARY: Competitive + benefits
REPORTING TO: Director, BA Excellence

SKILLS NEEDED

Business Analysis, Developing Requirements, Microsoft Office Suite, Attention to detail, Verbal and Written Skills, Teamwork, Communication

KEY DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Demonstrate expert knowledge on the Guidewire ClaimCenter system.
• Work with major functional areas of the business to understand and document change requests submitted to the IT organisation.
• Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers.
• Review and analyse how changes to the business process and / or business needs will impact technical requirements throughout the system and organisation.
• Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully.
• Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects.
• Clarify requirements prior to delivery of documentation to the Application Delivery team.
• Become an expert on Guidewire systems and our system implementations.
• Work with Operations team to triage production issues prior to development involvement.
• Be the liaison between functional leads, development teams and support teams.
• Support UAT (User Acceptance Testing) sessions as needed.
• Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality.