Business Analyst

at  Hawkins Inc

ABOUT HAWKINS

Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938.
Learn more about us at https://www.hawkinsinc.com/careers/

JDE Training & Support

• Provide end-user support on various JDE modules.
• Troubleshoot and resolve end-user issues in JDE.
• Participate in the roll-out and training of new JDE features and enhancement to the end-user community.
• Provide training on various JDE modules to end-users.
• Assist in managing the JDE training library to ensure work instructions are updated with complete and current processes, procedures, and policies.

JDE Application Integration, Testing & Deployment Support

• Participate in the JDE integration of new acquisitions
• Assist in the setup, training and go live activities.
• Develop and execute test plans for new functionality.
• Participate in the setup and deployment of new functionality.

Business Operations Support

• Analyze and verify end-user requirements for completeness, consistency, comprehensibility, feasibility, and conformity to Hawkins’ standards.
• Create process models, specifications, diagrams, and charts to provide direction and understanding of the project to the end-users, the developers, and the project team management
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to the functional user and the technical team members.
• Conduct solution validations.
• Manage and track the status of requirements throughout the project lifecycle. Enforce project timelines and redefine goals and outcomes as necessary.
• Communicate changes, enhancements, and modifications of business requirements– verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues, solutions, and statuses are understood.
• Perform other miscellaneous related duties, as needed.