Business Analyst II

at  HS TALENT

ABOUT THE CLIENT:

Insurance tech expertise to enable; data-driven informed decisions, risk management optimizations’ strategies, and improved customer experiences.

REQUIREMENTS:

• Bachelor’s degree from an accredited college or university.
• Thorough knowledge and experience of agile methodologies.
• Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes.
• Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software requirements, user stories, defects for development teams.
• Experience working daily in cross-functional teams.
• Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
• Proficient using browser web development tools.
• Excellent written and verbal communication skills.
• Ability to manage time effectively and work on tasks with competing priority.
• Attention to detail and ability to multi-task.
• Strong analytical skills and a self-starter attitude required.
• Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)
• Familiarity with HTML, XML, SOAP APIs, UX Design
• P&C Insurance industry experience is must, including Homeowners insurance is essential.

ABOUT THE ROLE:

We are looking for an experienced Business Analyst II to join our Client’s team to help build an innovative platform. This role involves enhancing the digital customer experience in an established insurance setting by creating innovative solutions, using advanced technologies, and fostering a culture of innovation and creativity. This is a full time position working on a permanent basis.

RESPONSIBILITIES:

• Responsible for working with functional areas of the business to understand system change requests and then prepare design documents for the organization to develop from.
• Work with major functional areas of the business to understand and document change requests submitted to the IT organization.
• Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers.
• Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization.
• Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully.
• Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects.
• Clarify requirements prior to delivery of documentation to the Application Delivery team.
• Become an expert on Guidewire systems and the system implementations.
• Work with Operations team to triage production issues prior to development involvement.
• Be the liaison between functional leads, development teams and support teams.
• Support UAT (User Acceptance Testing) sessions as needed.
• Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality.