Business Analyst II-Provider Systems

at  Blue Cross Blue Shield of Michigan

IT Provider Systems is looking for a dynamic Business Analyst II to join our fast-paced, growing team. Our department focuses on delivering quality technical solutions to enhance and maintain provider capabilities. We work as partners with our internal/external stakeholders on their strategic business initiatives. This Business Analyst II position will solicit, identify, capture, and communicate business needs and translate business requirements into technical system and functional specifications.

Additional aspects/functions of the role may include:

• Serve as a liaison between the business area and the IT organization to provide technical solutions required for the achievement of business goals.
• Support one or more moderately complex business processes, requiring design or integration of technical solutions for business value.
• Research, analyze and communicate existing system processes to ease understanding for all parties.
• Document business processes and business requirements in alignment with organizational strategies.
• Assist with special projects, programs, and initiatives to ensure successful delivery of business outcomes.
• Perform simple data mining by querying databases to aid in research.
• Develop comprehensive requirement documentation supporting Solution Design standards.
• Facilitate Agile/Iterative processes including documenting capabilities, epics, story cards, and acceptance criteria.
• Serve as Scrum Master when needed for prime or secondary projects, facilitating all sprints and ceremonies.
• Monitor and analyze performance metrics to ensure customer satisfaction.

Departmental Preferences:

• Strong Analysis and Problem-solving skills
• Experience in facilitating Agile/Iterative Ceremonies
• Experience in creating project documentation following Solution Design standards (e.g. BRD/ASD, Use Case Specs, Use Case Views, RTM, etc.)
• Excellent interpersonal and communication skills
• Ability to coordinate project dependencies across the enterprise
• Ability to work independently, or within a team environment
• JIRA knowledge and experience preferred
• ScrumMaster certification preferred
• Experience with SQL and Oracle preferred
• Excellent knowledge and experience with MS Office Suite (Word, Excel, PowerPoint)

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in related field preferred.Three (3) year of relevant technical or business work experience required.

OTHER SKILLS AND ABILITIES

• Basic knowledge of business operations and systems requirement processes.
• Demonstrated technical, analytical, systems skills.
• Display innovation in identifying, proposing, and overseeing the execution of business solutions.
• Written and verbal communication skills interpersonal skills.
• Ability to work independently, or within a team environment.
• Other related skills and/or abilities may be required to perform this job.
  All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability

• Serve as a liaison between the business area and the IT organization to provide technical solutions required for the achievement of business goals.
• Support one or more moderately complex business processes, requiring design or integration of technical solutions for business value.
• Research, analyze and communicate existing system processes to ease understanding for all parties.
• Document business processes and business requirements in alignment with organizational strategies.
• Assist with special projects, programs, and initiatives to ensure successful delivery of business outcomes.
• Perform simple data mining by querying databases to aid in research.
• Develop comprehensive requirement documentation supporting Solution Design standards.
• Facilitate Agile/Iterative processes including documenting capabilities, epics, story cards, and acceptance criteria.
• Serve as Scrum Master when needed for prime or secondary projects, facilitating all sprints and ceremonies.
• Monitor and analyze performance metrics to ensure customer satisfaction