Business Analyst

at  People First HR Services Ltd

BUSINESS ANALYST

Winnipeg, Manitoba
Located in downtown Winnipeg at The Forks, TRAF (Teachers’ Retirement Allowances Fund) is seeking an experienced Business Analyst to help drive process enhancements and efficiencies in the administration of pension benefits. The Business Analyst will develop, implement, and support strategic and operational initiatives for improved efficiency, productivity, and risk mitigation within pension administration. This individual must have a proven record in business analysis and will be a detailed planner, expert communicator, and collaborative team player.

As the Business Analyst, you will:

• Translate conceptual business requirements into clear, detailed requirements.
• Identify and implement opportunities for changes to existing processes to improve efficiencies, reduce risks or enhance member service through use of technology, people, and process modifications.
• Partner with stakeholders across various business functions to develop analyses and documentation in a collaborative way.
• Identify and define current pension administration business processes and create process documents, including business cases, process flows and standard operating procedures.
• Create, communicate, and implement project plans that define major tasks and milestones based on scope, resources, timelines, and budget.
• Help resolve competing priorities between stakeholder groups by facilitating discussions and escalating issues where appropriate.
• Deliver user training and update training documentation on an ongoing basis.
• Coordinate business value-added projects, including the design, validation, documentation, training, testing and implementation of solutions to meet requirements.
• Define, track, analyze, report, and maintain key data and operational KPIs.
• Support the development of data analytics capabilities in the organization.
• Support continuous improvement efforts and the standardization of best practices.

You and Your Experience:

• Post-secondary degree in business or information technology/computer science or equivalent combination of education and experience.
• Certificate in business analysis, such as IIBA Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PBA).
• Minimum of 5 years of experience in business analysis.
• Proficient with Microsoft Office and data tools such as PowerQuery and PowerBI.
• Proven ability to lead projects from concept to successful implementation.
• Exceptional communication, interpersonal, problem-solving and facilitation skills.
• Ability to analyze data for trends and patterns and interpret data with clear objectives.
• Experience with data analytics/visualization and statistical analysis is an asset.
• PMI Project Management Professional (PMP) is considered an asset.

Teachers’ Retirement Allowances Fund:

• Positive, diverse, equitable, and inclusive work environment
• Competitive salary
• Comprehensive benefits package

About TRAF:
The Teachers’ Retirement Allowances Fund (TRAF), established in 1925, administers the defined benefit pension for approximately 40,000 active, former, and retired teachers in the Manitoba public school system.
TRAF is governed by a Board that oversees its operations. The Board acts as trustee of the Fund and is ultimately responsible for the administration of The Teachers’ Pensions Act.
TRAF is committed to a diverse, equitable, and inclusive workplace. Under The Accessibility for Manitobans Act, all applicants may request reasonable accommodation, which will be provided throughout the recruitment process.

Please refer the Job description for details