Business Analyst

at  Point32Health

Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click
here
.
Job Summary
Under the direction of the Manager of Medical Policy Operations, the Business Analyst is responsible for hands-on data analyses in support of departmental initiatives by using database tools, reporting, and supporting MS Office tools and applications. The Business Analyst will perform effective planning, analysis, and project support to meet ad-hoc, standard and project-based reporting needs. Essential functions occur simultaneously, therefore, the Business Analyst must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary.

Key Responsibilities/Duties – what you will be doing

• Collect, analyze, and document business requirements for initiatives Ensure requirements are understood by teams, .
• Manage Medical Policy database/grid input post Committee meetings with information critical to MNG revision history and status; Capture changes/updates in real time.
• Develop and run standard reports, queries and/or extracts to support management report requests and analytics. Support databases for end users.
• Document existing workflows and lead and/or support team in providing solutions to new processes/requirements as well as implementing solutions; Suggest process improvement opportunities via data/gap analysis pertaining to process workflows.
• Works collaboratively with stakeholders to ensure adequate representation in initiatives and may serve as an internal subject matter expert for department.
• Utilize critical thinking to automate as many internal processes as possible; Partner with Operations and Clinical team members to streamline processes where feasible, document workflows via Visio and/or Power Point.
• Perform out-of-the-box thinking, collaborate with others, and make a difference every day!
• Other duties and projects as assigned.

Qualifications – what you need to perform the job

• Working knowledge of database functionality, query/reporting tools (SQL, Tableau) preferred
• Business requirement writing/interpretation
• Working knowledge of project management methodology
• Strong quantitative and analytic skills and attention to detail.
• Strong interpersonal and communications skills (written and verbal) and strong presentation and facilitation skills (even when not subject matter expert).
• Ability to translate data and technical subject matter for a broad audience.
• Ability to visualize the solution and translate to an actionable plan.
• Critical thinking, strong problem solving and process management and organizational skills; ability to prioritize work and operate under tight deadlines.
• Resilient, collaborative, flexible, innovative.
• Must be able to work cooperatively as a team member. Regular interface with various levels of staff and management is required.
• Ability to effectively support analytic and data needs using a variety of query tools, software and/or database applications. Proficient in Microsoft Office applications.
• Attention to detail and the ability to handle multiple demands and balance multiple priorities.
• Self-managed and the ability to build relationships

Compensation & Total Rewards Overview
As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company’s sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits
• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit
https://www.point32health.org/careers/benefits/
Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team’s strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

• Collect, analyze, and document business requirements for initiatives Ensure requirements are understood by teams, .
• Manage Medical Policy database/grid input post Committee meetings with information critical to MNG revision history and status; Capture changes/updates in real time.
• Develop and run standard reports, queries and/or extracts to support management report requests and analytics. Support databases for end users.
• Document existing workflows and lead and/or support team in providing solutions to new processes/requirements as well as implementing solutions; Suggest process improvement opportunities via data/gap analysis pertaining to process workflows.
• Works collaboratively with stakeholders to ensure adequate representation in initiatives and may serve as an internal subject matter expert for department.
• Utilize critical thinking to automate as many internal processes as possible; Partner with Operations and Clinical team members to streamline processes where feasible, document workflows via Visio and/or Power Point.
• Perform out-of-the-box thinking, collaborate with others, and make a difference every day!
• Other duties and projects as assigned