Business Analyst

at  Sacramento Housing and Redevelopment Agency

Perform professional duties related to the review, assessment, and development of business processes and technical solutions. Focus is on the effective use of resources, both people and technology, in the execution of the Agency’s mission. Functioning in a liaison capacity, combine business-planning expertise to analyze and translate departments’ business requirements into system deployments and/or business process changes. Recognizing the needs of the stakeholders, act as a change agent to help facilitate effective deployments/modifications to current practices.

EDUCATION & EXPERIENCE

Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Bachelor’s Degree in Business prefered.
Experience:• 3 to 5 years of direct analyst experience• Bachelor’s Degree or 5+ years of direct experience as analyst • PMP preferred.
In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:

• 12 paid holidays plus 3 floating holidays
• Agency closure the last full week of December
• 2 weeks of vacation per year with increasing accruals based on years of service
• 80 Supplemental Leave Hours annually
• 12 sick days per year
• Free Medical and Dental insurance for full family (through CalPERS)
• Free Vision insurance for up to Employee + 1
• 5% Supplemental Allowance towards benefits
• CalPERS Pension Retirement
• $50,000 life insurance
• Free downtown parking
• Tuition and Student loan reimbursement up to $5,250 per year
• Professional Development opportunities

• Defines and documents customer business functions and processes.
• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, work flows , and levels of systems access.
• Acts as a liaison between departmental management, end-users, , IT programmers and IT network administrators, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users
• Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for for use in training.
• Identifies opportunities for improving business processes through information systems ; assists in the preparation of proposals to develop new systems and/or operational changes.
• Reads and interprets systems and functional technical literature and translates in terms understandable to the end-users and stakeholders
• Plans, organizes and conducts business process reengineering/improvement projects.
• Researches and prepares statistical reports using data from systems and internal surveys and consolidates the information into cohesive and understandable correspondence or other written form for use in management decision-making.
• Assists in developing an overall change management strategy for the agency.
• Conducts cost benefit analysis and / or change impact analysis to assess the potential implications of changes and documents agency business rules, functions and requirements.
• Participates in user acceptance testing and testing of new system functionality.
• Provides technical assistance in training, mentoring, and coaching professional and technical staff.
• Develops training curriculum and conducts formal training sessions covering new and existing systems.
• Provides work direction to one or more technical or clerical staff or acts as a team lead on designated projects or assignments