Business Analyst

at  Tag Group

Division: IT
Job type: Business Analyst
Location: Manchester, UK
At TAG, our company values matter. Each member of our staff should exemplify Teamwork, an Ambitious spirit and a Genuine attitude.
It is important that you have passion for the job you do, as well as a drive to want to do better. In return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!

• Be the go-to expert for software platforms, product sets and business system capabilities
• Seek solutions and address deficiencies in a product, process or knowledge and managing delivery into production and live use for TAG business across all regional offices
• Define and develop capabilities of an existing product or process in live operation
• Capture and transform business requirements into technical solutions using appropriate techniques such as Use Cases, User Stories, UML diagrams and other artefacts
• Test new functionality as defined and developed with individual and/or instrumental involvement
• Analyse and understand APIs for integrating third-party platforms such as airline reservation and airport operation systems, hotel booking facilities, payment gateways, insurance services etc.
• Run workshops with internal and external stakeholders, and work with third-party providers and experts where necessary, to understand the behaviours and requirements of interface systems
• Demonstrate and present product and resolution ideas both internally and externally to existing/potential clients, supplier partners or third-party providers
• Supply visibility of product or process changes, ensuring awareness and clear requirements for technical teams to work to
• Provide assistance, support and guidance to all appropriate personnel for business and technical system requirements
• Manage the lifecycle of small change, enabling continuous improvements to be made to processes and systems with minimal disruption to the business
• Keep up-to-date and familiar with industry standards and trends
• Perform other duties as may be assigned from time to tim