Business Analyst

at  The Este Lauder Companies

The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
Do you want to work for one of the world’s largest luxury beauty brands?
Do you want to work for a company that delivers value to its customers on a daily basis?
Do you want to join a talented, multi-lingual and fun team?
We are looking for

REQUIREMENTS:

• 1-3 years of relevant experience.
• Background in Transformation, Project Management, Supply Chain or related discipline.
• Ability to evaluate project requirements and determining the efficiency of operational processes to support deliverables and produce high-quality business outputs.
• Experience in defining key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.
• Experience transforming processes to optimize based on current state and data evaluation.
• Working knowledge of MS Office, relational databases and ERP systems (e.g. SAP).
• Influence stakeholders to support business projects.
• Knowledge and experience with front line automation technologies – RPA, OCR, Business Process Mapping, Artificial intelligence, workflow, Data & Analytics.
• Understanding of how to read and evaluate financial data and create business/value cases.
• Attention to detail and the ability to work independently.
• Excellent verbal, written, and interpersonal communication skills.
• Collaborative, able to foster a team relationship with co-workers and all agency disciplines.
• Proficient in English written and verbal communication.

THE ROLE:

This position is part of the OneSource (Estée Lauder Companies’ GBS) organization supporting the Global Transformation team. We are building a team which supports transformation projects with the ELC organization. This role will be responsible for working with internal customers to understand opportunities and create and implement a plan to transform processes where an optimization opportunity exists.
Qualifications

RESPONSIBILITIES:

• Work with internal customers to understand and document process transformation opportunities.
• Understand key customers for the processes and projects.
• Run discovery sessions to assess opportunities and obtain customer feedback for current state.
• Analysis available operations, customer, and financial data to identify trends and bottle necks.
• Utilize optimization best practices to assess best transformation options based on time, money , tech, people resources available.
• Create value case based on current state and future state proposal.
• Establish project plan and run process end to end to achieve transformation opportunity.
• Run comms to key stakeholders as project is run.
• Create functional requirements and design for automation transformations.
• Work with technology to transfer functional requirements into technical requirements.
• Set up structures for future state process changes.
• Run tests to test future state solutions with key customers.
• Create and deliver training to key stakeholders and support customer adoption along with change partners.
• Resolve and escalate issues as they come up through the life of the project.
• Continuous improvement support.
• Promote transformation mindset and thinking in ELC.