Business Analyst

at  Weisiger Group

JOIN THE WEISIGER GROUP TEAM

As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.
Since 1926, we’ve supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. Being around for nearly 100 years means we change and pivot to capture opportunities and avoid challenges. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.
We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.
Join a leading solutions provider and be a part of a group of highly skilled technicians, sales and support team members who exist to serve as a trusted partner to our customers, communities, and fellow employees.

SUMMARY

Weisiger Group is seeking an IT Applications Analyst to join the CAT Applications team. This position will be responsible for leading/supporting the IT business relationships in the major functional areas. Functioning as IT SME in one or more functional areas, will manage the support and execution of business-related requests as well as planning and implementation of technology driven projects and processes.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Associate degree in computer science or management Information Systems preferred.
• 5+ years of combined experience in Information Technology Field
• Experience with implementing and supporting for Field service and/or internal service operations or Equipment rental operations and/or financial operations.
• Experience with Visio and other process/architecture modeling tools
• Experience with and solid understanding of relational databases and programming languages

SKILLS AND ABILITIES

• Strong troubleshooting ability
• Ability to communicate clearly and concisely, both verbally and written
• Team oriented and able to work across other internal departments.
• Strong attention to detail and strong documentation
• Ability to self-manage time and priorities.

WORKPLACE REQUIREMENTS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

• Business liaison and provides continuous communication to business stakeholders for IT delivery, support and key performance metrics.
• Coordinate with business users to gather and document requirements for new projects or reporting needs and map them to IT applications processes.
• Performs IT applications business process configurations, technical programming and reports development.
• Analyze data from applications and data sources (SQL databases) to help the technology and business teams.
• Document and maintain business processes and SOPs for the enterprise applications.
• Coordinate and perform quality assurance unit testing of new products or enhancements to existing systems.
• Manage defects and change enhancement requests.
• Perform tier 2 and tier 3 application support for our end users and outsourced vendor support teams.
• Coordinate with vendor partner resources to ensure adherence to SLAs and make sure all critical business activities are being performed adequately.
• Other duties as assigned.