Business Analyst

at  WS Audiology APAC

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
We are looking for a Business Analyst to join the Operations Excellence team. This role entails developing BI dashboards, performing business and AI analysis, managing projects, and gathering requirements. It requires experience in data analysis, Power BI, AI, and project management.

WHO WE ARE

At WS Audiology, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
Sounds wonderful? We can’t wait to hear from you.
WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Dashboard Development:

• Analyze data requirements needed for the KPIs and translate business requirements into specifications for IT to extract the required data from various systems
• Design BI visualizations and develop BI dashboards using Power BI and work closely with IT to validate the data provided.

Business & AI Analysis:

• Work with stakeholders to perform business analysis to support the decision-making process
• Perform data analysis and modeling, and communicate analytical insights to business stakeholders through various techniques such as PowerPoint presentations, dashboards, documents, and charts
• Participate in process reviews through data analysis to recommend efficient and effective actions
• Use AI and machine learning techniques to analyze large datasets and identify trends, patterns, and predictive insights
• Develop and implement AI models to solve business problems and enhance decision-making.

Project Management/ Stakeholder Management:

• Lead or participate in cross-border, cross-functional projects in a multi-national setup
• Manage projects involving the setup of performance management dashboards using industry BI tools
• Demonstrate experience in working within multi-cultural project teams across different countries.

Fact Finding/Requirement Gathering:

• Conduct and facilitate workshops, focus group discussions with both business and technical teams
• Gather requirements from business stakeholders related to processes and business measurements globally
• Organize both structured and unstructured information, creating communication packages/documents to ensure all stakeholders are aligned and have a common understanding of the situation and needs.