Business Architect - Solution Governance

at  Southwest Airlines

Department: Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

JOB DESCRIPTION:

Job Summary
Supports the Architecture department within Southwest Technology. This position works in a data driven, process oriented, measured way which serves to de-risk the enterprise and hasten efficiencies, mentors and trains architects to solve for holistic business value, evangelizes and creates alignment across vertical and horizontal delivery organizations, applies structured guidance utilizing standards, patterns, reference implementations and models.
Provide a critical advisory role in the alignment of technology work to business outcomes using the tools and methods of Business Architecture, including Capabilities, Value Streams, and Processes. Work with business and IT Leaders across the Company to capture and maintain relevant facts about the enterprise and synthesize that information into novel insights for decision-makers. Recommend and implement new practices to continuously improve the Business Architecture capability at Southwest Airlines.
Additional details
Please know this posting is for multiple open Business Architect positions across various Teams in Technology. These Teams all contribute to important initiatives and are helping to shape the future of Technology at Southwest Airlines. Our Recruiting Team will provide additional Team and technology-specific details in the interview stage.
This role is offered as a remote workplace position, which may require travel for trainings , meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
Responsibilities
Perform the analysis and collaboration necessary to produce high-quality and effective BA artifacts and insights
Develop processes, guidelines and standards that result in the alignment of corporate strategic goals with program & project execution
Explain, educate, and evangelize the practice and value of Business Architecture to various stakeholders in the organization
Define meaningful Key Performance Indicators and metrics for capabilities, processes, and other Business Architecture aspects
Develop business architecture strategy based on a situational awareness of various business scenarios and motivations
Capture the relationships among roles, capabilities, business units and subunits both within and external to the organization
Design and implement Business Architecture governance, policies, and procedures for the organization
Integrate Business Architecture with other business and IT management organizations and processes
Provide coaching, mentoring & transparent feedback as required
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Expert knowledge of Business Architecture theory, practice, concepts, and technology relevant to the organizational vision
Ability to assess impact of applied technology on SWA business with sufficient technical knowledge
Intermediate knowledge of airline IT organizations and standard practices
Knowledge of Agile project management methodology
Skilled in partnering, negotiating, communication, and consulting across multiple projects and technology areas
Ability to work effectively in a fast-paced, team-based, Customer-service-oriented environment
Ability to think strategically and communicate strategic vision
Ability to visualize data and present concepts and findings in formal settings
Skilled in Enterprise Architecture Management tools: LeanIX, EAS, and Planview/Troux
Skilled in Business Process Management tools: ARIS and Signavio
Skilled in Data Prep & Visualization tools: Tableau, PowerBI, and Alteryx
Education
Required: High School Diploma or GED
Required: Bachelor’s degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training
Experience
Required: Expert-level experience, expansive and far reaching knowledge in:
Business Architecture, including modeling, facilitation, and development
Enterprise Architecture, Corporate Strategy, or Technology Strategy & Planning environments
Business Analysis
Experience creating, monitoring, and interpreting stakeholder change readiness and adoption metrics through the entire engagement lifecycle, preferred
Ability to work in a fast-paced, Team-based, Customer-service-oriented environment
Demonstrated analytical/problem-solving, teamwork and collaboration skills
Ability to concisely model concepts, preferred
Prior background in any of the following Process Improvement, Services Consolidation and Optimization, Process automation, and Expense reduction, preferred
Ability to articulate (verbally/visually) ideas, approach, concepts, options, risk, impact, and recommendations to technical, non-technical and Leadership audiences ( facilitate meetings to medium/large audience of peers), preferred
Possesses cross-functional knowledge across multiple Business of IT operational and delivery disciplines , preferred
Experience identifying measures of successful adoption, utilization , proficiency , and risk mitigation in consultation with sponsor, technology leader(s), and program leader(s), preferred
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
Competitive market salary from $144,200 per year to $160,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

BENEFITS YOU’LL LOVE:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**

Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

• Pay amount does not guarantee employment for any particular period of time.

401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
*ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
02/23/202

Please refer the Job description for details