Business Banking Regional Director South-East NL

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HOW TO BE SUCCESSFUL

At ING we put client focus and client interests first to maintain a sustainable relationship. In order to be successful we expect you to show entrepreneurship, persuasion and expertise to empower sales and apply your knowledge to market needs. As our clients are mainly Dutch speaking organization, fluently Dutch speaking is required. We highly value affinity/ experience with the SME market in the Netherlands. Next to that you should have organizational sensitivity to understand political relationships within the organization and understand and optimize interaction of the organization and its environment. As the ultimate responsible you manage progress and make decisions which are best for the organization.

ABOUT US

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

YOUR ROLE AND WORK ENVIRONMENT AS REGION DIRECTOR SOUTH-EAST

Entrepreneurs want to achieve their goals and realize their dreams. They require their banking needs to be fulfilled in a seamless and personal way. ING Business Banking NL works for clients in the full scope of Self Employed, Micro, SME and MidCorp business segments. We empower our clients by connecting our solutions, knowledge and advice to their objectives.
Towards 2028 our mission is becoming the Best Bank for Business, enabling clients to accelerate their green transition successfully and strengthening financial health along the way. We drive our way of working based on our three strategic focus points, being I) growing our business, II) leading in sustainability and III) improving our Digital Customer Experience. We have created three future-proof models to serve clients according to their banking needs and offer the right solutions. Our sales teams are regionally divided into four regions responsible for SME and MidCorp segments, where self-employed and Micro clients are served centrally.
The regional office is focused on the service models Guided and Relationship Banking. For our Guided Banking service model, Business Advisors are transaction based involved with value-added advice and provide service support to core clients. For our Relationship Banking service model, we work with a sectoral focus for clients with complex banking product needs at the top end of the business market as well as the large SME clients. For both service models we service the broad product spectrum from Financial Markets, Payments, Lending, Lease, Real Estate Finance and Commercial Finance.
Within Business Banking, we are building a performance culture of taking final responsibility, trusting your colleagues, and putting client and team interests central to everything we do. We work with multidisciplinary teams with colleagues who work together to exceed client expectations. These teams are committed to responding to client wishes with a personal, honest, and open approach helping them to maximize their business potential.
As a Region Director South-East you will report to the Head of Business Banking Sales NL and you become part of the lead team Business Banking Sales NL.

YOUR KEY RESPONSIBILITIES

In your position you would be ultimately responsible for sales to our clients within Guided and Relationship Banking in the region South-East (working location: Eindhoven).

• You directly manage the Leads Guided Banking Sales and Relationship Banking Sales and you are responsible for the Business Advisors, Relationship Managers and the Associates;
• You boost the desired performance culture and facilitate the strong establishment and correct application of our service models. Taking end-to-end responsibility, proactivity and self-management are central to this;
• You are responsible for the P&L of the region and you determine the ambition for the teams in your market area. You facilitate and inspire the teams to achieve the ambitions. You have a good insight into regional developments and the competitive market, and you know how to respond proactively. You do this in close cooperation with the other segments/divisions of ING in your region;
• You are visible in regional networks (for example towards Brainport Eindhoven) and at management/DGA level you are actively involved with the largest clients and also in more complex transactions. You have an important role as a trusted advisor and financial partner for our top clients. You understand the client’s strategic agenda and you have an excellent sense of what drives the client;
• You are responsible for our client satisfaction in your market area and you know the decision makers and influencers at the largest clients and can interact with them at the highest level;
• You are responsible for risk management and risk-reward in the client portfolio within the region and you ensure compliance with applicable laws and regulations in all respects;
• You are an enthusiastic ambassador for the Orange Behaviors.