Business Change Management Officer - Transfert Agency (M/F) Permanent Contract

at  BNP Paribas

BUSINESS CHANGE MANAGEMENT OFFICER - TRANSFERT AGENCY (M/F) PERMANENT CONTRACT (JOB NUMBER: BNPSUC BCMTA)

The Securities Services business of BNP Paribas is one of Europe’s leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
We are currently looking for a:

EDUCATION:

Master in Finance

PROFESSIONAL EXPERIENCE:

• Minimum of 5 years’ experience in a similar position within the Fund Industry.
• Global knowledge of all related systems to allow an accurate analyse / definition of potential solutions to change requests.
• Good knowledge of Multifond
• Strong knowledge of Transfer Agency / Investor Services function /KYC-AML requirements.
• Five or more years Project experience implementing change into Operations Teams.
• Familiarity with MFGI would be an advantage.
• High energy, dynamic, results focused.
• The ability to thrive in an innovative and agile working environment.
• Experience of working within and/or management of a team.
• Strong capacity of transversality. The role is by definition cross border (multi location) and has to take other streams constraints in account as part of daily business;

BEHAVIOURAL SKILLS:

• Autonomy
• Adaptability
• Results driven
• Client focused
• Creativity& Innovation / Problem solving
• Proactivity
• Excellent communication (verbal and written) and analytic skills.
• Excellent interpersonal skills and ability to work with business and technical teams.
• Strong team player with a high degree of flexibility.
• Ability to work independently as a member of a broader change management team.

TRANSVERSAL SKILLS :

Analytical Ability

TECHNICAL SKILLS :

Handle common M*S Office files / programs.
A deeper knowledge of Excel (& Access is an advantage).

LANGUAGE SKILLS:

Fluent in English and French is essential
During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.
PRIMARY LOCATION: Luxembourg
JOB TYPE: Standard / Permanent

• Management of changes to ensure they are delivered in due time, within the defined budget and with the required quality.
• Ownership and day-to-day project management of key strategic initiatives in conjunction with Senior Management.
• Ensure projects and solutions are following the Standard Operating Model for Transfert Agent operations and ensure this is in line with the objectives of the Global operating Model defined.
• Undertake business process reviews and re-engineering where required (identifying processes which need to change or to be eliminated).
• Ensure Business requirements are accurate, clearly identified, documented, communicated and approved for all change.
• Analysis of business processes and system functionality in order to support solution definition and project implementations.
• Working in conjunction with project partners ensure the solutions are fit for purpose, scalable and take into consideration the global TA landscape.
• Conduct operational readiness assessments, planning and implementation, ensure production teams/ operation environment is prepared to effectively support and accept the changes resulting from the project.
• Determine and manage gaps, risks and issues and plan and take action to mitigate.
• User Acceptance Testing (Functional Testing) which will involve Test Case Preparation, Scripting and Execution.
• Manage Project resources for any allocated change and ensure that the project timelines, scope and budgets are managed pro-actively
• Manage stakeholder interactions including IT, Client Line, BAU operations, senior management and any other internal stakeholders.
• Support of Operational teams regarding implementation of new change
• Provide regular project updates and reporting to senior management and all project stakeholders
• Identification of the components necessary for a wide variety of projects and creation and management of a plan to deliver on those components.
• Ensuring that all projects are aligned with the overall business strategy for Global TA and increase harmonisation of the TA operating model globally.