Business Deposits Senior Product Manager

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The Business Banking Deposits Senior Product Manager is responsible for checking and fee related Business deposit products. The role must have a customer focused mindset with a passion for driving strategies to accelerate business deposits growth, financials and aligns the end-to-end strategy for all Business Checking products. There is a need for expertise in the competitive, regulatory and fintech environments to anticipate the changing customer needs. The Product Manager must possess strategic coordination across enabling functions to ensure consistent, competitive and compliant product delivery. This position is an expert in defining clear growth and retention strategies to drive profitable portfolio and core customer growth.
Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Managers pull from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions), aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION

• Identifies initial and ongoing Checking account strategy by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank’s strategic advantage and economic environment to enhance new or existing deposits strategy.
• Demonstrates deep understanding of product through internal/external research (e.g., creation of personas, story maps, chartering/mapping experience).
• Manage risks within the experience and portfolio through clear understanding of the current and future competitive, regulatory, financial and reputation risks

PREFERRED SKILLS/EXPERIENCEBACHELOR’S DEGREE, OR EQUIVALENT WORK EXPERIENCE

• Ten or more years of related work experience
• Experience managing cross functional areas with direct / indirect reports
• Knowledge of strategic direction of Deposits (Business), and practical / conceptual grounding in the function
• Experience working with Jira, Mural and Confluence applications
• Deep knowledge of industry and competitor products / services
• Strong influencing, coaching, mentoring skills
• Proven success in building trust-based relationships with peers and key stakeholders
• Strong understanding of banking financials and impacts of deposits
• Proven experience growing and retaining core business banking customers

THE ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE THE OFFICE LOCATION FOR THE OTHER DAYS.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la