Business Development Manager (Calgary)

at  Caesarstone

As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.
At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!

QUALIFICATIONS & SKILL REQUIREMENTS:

• University degree in design or related field
• Ability to work independently and manage time effectively.
• Strong communication, interpersonal and analytical skills
• Solid negotiation, conflict resolution, and people management skills.
• Strong problem identification and problem resolution skills.
• Able to effectively communicate both verbally and in writing.
• Self-motivated and target-oriented mindset.
• Proficiency in using CRM software and other sales tools.
• Valid driver’s license and willingness to travel within the assigned territory.

KEY RESPONSIBILITIES:

• Establish and maintain strong relationships with existing to better understand their needs, preferences, and business requirements.
• Identify and research potential customers within the assigned territory. Utilize various sources like databases, online platforms, industry directories, and referrals to identify prospects and generate leads and grow market share.
• Provide samples, literature, and other marketing tools in support of the brand and product.
• Maintain accurate and up-to-date sales records, including customer information, sales activities, and opportunities in Salesforce.
• Maintain an open line of communication with the Regional Manager, providing regular input on all account activity, including progress against targets, potential leads, market feedback and call reports on a weekly basis
• Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand
• Coordinate with internal teams such as marketing, customer service, and product development to ensure customer satisfaction and facilitate smooth order fulfillment.
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager.
• Proactively support the rollout of various regional and national organizational initiatives, ensuring all markets have necessary information to ensure successful completion of work.
• In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services
• Communicate internally among team to maximize opportunities with customers.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
  Requirements:

A fresh sales professional with a love of design, and the desire to be a part of a high performing team. The successful candidate will have both a strong customer service orientation and a proven selling style. He/she will be responsible for the following pre-transactional key areas:

• Business Development & Key Account Management - Develop and sustain relationships, as the manufacturer representative, between the company and Architects and Designers, Kitchen & Bath Retailers, Builder Décor Centers, Millwork, and Case Goods including Fabricator accounts
• Develop Strategy – work with peers and the management team to enhance and develop strategies to improve approaches in the above markets and increase MarketShare