Business Development Manager

at  Cleveland Clinic London

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: From £60,000 depending on experience
Hours: 37.5 hours per week, Monday - Friday 9am - 5pm, hybrid
Location: London, Victoria
Contract: Full time, permanent
What are we looking for?
Cleveland Clinic London are looking to recruit a Business Development Manager to join our Strategy team.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
The Business Development Manager, is responsible for developing commercial propositions and partnership that drive volume and revenue growth for Cleveland Clinic London. This includes ownership of overall engagement and planning to support the development of productive relationships with a range of external key stakeholders.
The Business Development manager reports to the Head of Business Development and will partner with clinical and functional teams across the organisation on various projects.

What will your duties include?

• Leads on tactics to drive self-pay growth, in collaboration with marketing, finance and other key stakeholders.
• Lead and develop tactics focussed around key areas of corporates, sports, intermediaries, concierge and referral partners.
• Leads strategic business relationships, partnerships and networking opportunities with key entities.
• Develops long term and annual commercial growth plans for key business development areas of responsibility; provides appropriate regular reporting to the Head of Strategy and Business Development and Business Development Committee.
• In collaboration with clinical and operational colleagues, develops new propositions and products for customers, payer groups and clinical partners. Leads business case planning for these initiatives.
• Oversees and implements the delivery of new clients and contracts.
• Builds and delivers sales presentations to decision makers and /or supports the wider delivery of CCL representatives to prospective clients.
• Account manage and assess existing accounts and clients and assist implementation of changes as needs are modified.
• Proactively scans the healthcare market, including setting and developing targets, and competitor/customer landscape for relevant business development opportunities.
• Monitors healthcare policy environment and develops responses to key consultations that influence business development requirements.
• Support Head of Business Development to ensure that business development policies, systems, structures and approaches are fit for purpose and compliant.
• Develops an annual series of tailored promotional materials, activities and awareness programs to create demand for Cleveland Clinic and relevant services in collaboration with the marketing team.
• Represents Cleveland Clinic at trade fairs, seminars and educational conferences where networking and marketing and/or sales opportunities exist.
• Support the head of Business Development and collaborate with the wider BD team on all key initiatives to drive growth for CCL.
• Other duties as assigned.

What we need from you?

• Demonstrable track record of one or more roles (Significant experience) in healthcare business development is essential
• Demonstrable track record of commercial negotiation and partnership development is essential
• Experience using Microsoft Office Suite Products (Outlook, Word, Excel or PowerPoint), essential
• Previous experience of working in healthcare services (private or NHS) essential
• Previous experience of working with senior stakeholders highly desirable
• Previous experience of running cross-functional projects highly desirable
• Experienced in and comfortable with key contract terms, reimbursement methodologies and commercial negotiation.
• Experienced in and comfortable with the preparation and delivery of formal and informal presentations to internal and external stakeholders.

Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.
If you would like to know more, please email recruitment@ccf.org.
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Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
“Let’s deliver World Class care together!”
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants

• Leads on tactics to drive self-pay growth, in collaboration with marketing, finance and other key stakeholders.
• Lead and develop tactics focussed around key areas of corporates, sports, intermediaries, concierge and referral partners.
• Leads strategic business relationships, partnerships and networking opportunities with key entities.
• Develops long term and annual commercial growth plans for key business development areas of responsibility; provides appropriate regular reporting to the Head of Strategy and Business Development and Business Development Committee.
• In collaboration with clinical and operational colleagues, develops new propositions and products for customers, payer groups and clinical partners. Leads business case planning for these initiatives.
• Oversees and implements the delivery of new clients and contracts.
• Builds and delivers sales presentations to decision makers and /or supports the wider delivery of CCL representatives to prospective clients.
• Account manage and assess existing accounts and clients and assist implementation of changes as needs are modified.
• Proactively scans the healthcare market, including setting and developing targets, and competitor/customer landscape for relevant business development opportunities.
• Monitors healthcare policy environment and develops responses to key consultations that influence business development requirements.
• Support Head of Business Development to ensure that business development policies, systems, structures and approaches are fit for purpose and compliant.
• Develops an annual series of tailored promotional materials, activities and awareness programs to create demand for Cleveland Clinic and relevant services in collaboration with the marketing team.
• Represents Cleveland Clinic at trade fairs, seminars and educational conferences where networking and marketing and/or sales opportunities exist.
• Support the head of Business Development and collaborate with the wider BD team on all key initiatives to drive growth for CCL.
• Other duties as assigned