Business Development Manager

at  NC Railroad Company

Description:
Under the supervision of the Chief Commercial Officer, the Business Development at the North Carolina Railroad (NCRR) leads the pursuit and delivery of revenue-generating projects. This role emphasizes industrial and business development, as well as project management, while supporting interdisciplinary teams, clients, and NCRR consultants. As a primary project manager focusing on revenue generation, the Business Development Manager aims to identify business opportunities and lead cross-functional teams to foster profitable growth and establish strategic advantages for NCRR. They will actively seek other business opportunities to boost revenue.
Requirements:

REQUIRED SKILLS/ABILITIES:

• Ability to plan and manage work under time constraints, with limited direct supervision.
• Enthusiasm for the company and its growth potential.
• Excellent interpersonal and customer-centered service skills.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite with demonstrated expertise in Microsoft Excel or similar software.

EDUCATION AND EXPERIENCE:

• 5+ years of relevant experience.
• Business, marketing, sales, or transportation-related degree from an accredited University.
• Experience managing and delivering rail projects on time and within budget.
• Experience with coordination, project management, or construction of rail assets for railroads.
• Strong understanding of multi-disciplinary elements necessary for large-scale freight rail transportation projects.

TRAVEL REQUIREMENTS:

• Up to 30% overnight travel required.

PHYSICAL REQUIREMENTS:

• This work is conducted in an office setting and the field.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  Other duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and other activities may change at any time, with or without notice.
  North Carolina Railroad Company is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender individual), marital status and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances

MAJOR DUTIES AND RESPONSIBILITIES:

• Develop, execute, and oversee a business strategy prioritizing growth, positive customer service, and ease of doing business.
• Maintain positive professional relationships with customers and clients.
• Use financial techniques and identify best practices to improve company revenue.
• Monitor sales progress to ensure that corporate goals are being met.
• Support training for other internal development professionals.
• Work with the Commercial and Economic Development Directors and their teams to conduct high-level industry research to develop effective sales solutions.
• Promote NCRR’s products or services to prospective clients and customers.
• Participate in collaborative business meetings to update key stakeholders.
• Provide continuous, constructive feedback to cross-functional team members.
• Review service and customer contracts to meet legal and corporate guidelines.
• Interact with clients and respond to important inquiries about NCRR’s products or services.
• Support multi-disciplinary design teams to ensure progress in NCRR project development.
• Work with the Commercial Development Group to identify inbound and outbound product shipments within NCRR-controlled territory.
• Gather and report competitive intelligence to NCRR’s commercial team.
• Resolve customer issues with NS, CSX, and other short-line personnel to foster traffic growth.
• Develop relationships and coordinate communication with key clients and stakeholders.
• Track opportunities in NCRR’s Customer Relationship Management tool (CRM) to ensure closure and profitability.
• Coordinate design project execution for continuity of purpose within scope, budget, and schedules, and liaise with outside agencies and officials for NCRR rail or development projects.
• Performs other duties as assigned.