Business Development Manager - NSW

at  Topdeck Travel Ltd

Position: Business Development Manager NSW
Reporting to: Head of Sales APAC
Location Base: Sydney
Contract: Full Time
Here at Global Touring, we’re a travel company specialising in group tours and inspiring people through life-changing travel experiences. Through our brands Topdeck Travel and Back-Roads Touring we are ever developing our product range, driving growth in key sales markets (Australia, New Zealand & North America), innovating product delivery and ensuring we deliver a first-class customer experience. Don’t worry if you can’t find Global Touring when you search online – this is our internal brand, externally we only use our customer facing brands.
Topdeck and Back-Roads may serve very different customers, however, our ‘one best way’ approach is consistent and effective in supporting the specific strategy and activity for each brand. At Global Touring, each team member works across both of our brands with equal commitment.
We’re looking for someone to join the team that aligns perfectly with our brand and values… if this sounds like you then keep reading!

Experience, Requirements and Key Behaviours

• Customer relationship management experience
• 3+ years of business development management within the travel industry
• Confident and articulate presenter
• Demonstrable revenue growth in a sales territory
• Key understanding of Office365
• CRM experience (Salesforce or similar)
• Self-starter with an existing travel industry network
• Excellent relationship & time management skills
• Firsthand destination knowledge gained through travelling throughout the UK, Europe and Asia preferable

This role is designed for someone who is adaptable and can wear multiple hats with ease while representing both of our hero brands, Topdeck and Back-Roads Touring.
You will be responsible for driving sales with existing trade partners through a targeted approach as well as actively looking for new business opportunities for the Global Touring brands. You must be personable, agile, and able to work autonomously, and be capable of being the champion for both of our brands.

Key Responsibilities:

• Managing trade relationships within the territory
• Building and nurturing travel agency partnerships with the ability to prioritise those agencies which you identify as having the best growth potential for the brand.
• Develop and implement sales and marketing plans with key accounts using a customised approach to address their specific needs.
• Increasing trade sales year on year with aggressive annual growth targets for the brand
• Developing and providing training sessions for agency partners to enhance their knowledge of our hero brands
• Negotiating and agreeing contract terms which protect the best interests of the brand (with support from senior management)
• Maintain accurate records of sales activities in CRM; record trainings, appointments, tasks, customer feedback and other sales activities.
• Manage Sales Manager Budget in the most cost-effective way adhering to established policies.
• Monthly reporting to Key partners and Head of Sales

Experience, Requirements and Key Behaviours

• Customer relationship management experience
• 3+ years of business development management within the travel industry
• Confident and articulate presenter
• Demonstrable revenue growth in a sales territory
• Key understanding of Office365
• CRM experience (Salesforce or similar)
• Self-starter with an existing travel industry network
• Excellent relationship & time management skills
• Firsthand destination knowledge gained through travelling throughout the UK, Europe and Asia preferable.

Please note that as part of this role, you will be expected to:

• Provide your own vehicle in which you will be compensated for.
• Work outside of normal business hours as required to represent Topdeck and Back-Roads Touring at travel expos, conduct breakfast seminars, or as required to attend any other reasonable promotional event.
• Travel long distances, occasional interstate, and international travel, and occasionally work away from home as required
• Escort Travel Agent familiarisation trips on Back-Roads Tours and Topdeck
• Work remotely under your own supervision, but providing detailed reports outlining your productivity and progress against targets
• And of course,… A passion for all things travel related!

Benefits:

• Generous domestic and international travel discounts for you, your family and friends!
• Career development and growth opportunities with supported training and development to grow your skillset.
• Flexible work options available with some interstate travel to maintain and source new group business.
• 2 days paid leave per year for volunteer opportunities of your choice.
• Access to retail discounts and Employee Assistance Program.
• Great working culture working with people who are passionate about travel.