YOUR NEW ROLE

Reporting to the National Service Sales Manager, this role will play a key role in the growth and success of the Service Sales business. The Business Development Manager will mainly be focused on building and maintaining a pipeline of new business opportunities in new and existing clients through proactive outreach. Key duties include:
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Drive sales activity to exceed business objectives, sales growth, and profitability targets

• Develop & implement Service Sales strategies to maximise potential in market segment
• Exploit all opportunities for market development within their Service portfolio
• Develop account/territory plans and action plans to achieve targets
• Identify, evaluate and acquire new business from clients with existing installed equipment not under a maintenance contract
• Maintain ongoing communication with existing customers and provide feedback on customer service issues and opportunities
• Assist and participate in customer demonstration or promotional seminars, Data centre assessments, extended warranty etc and deliver on company penetration expectations
• Effectively handle service sales related customer issues while maintaining customer confidence
• Hunt for Service Contract opportunities to increase contract revenues while maintaining margin objectives
• Collaborate with Service Delivery and internal teams to improve customer satisfaction and create a seamless and consistent customer experience
• Maintain ongoing communication with existing customers and provide feedback on customer service issues

WHAT YOU NEED TO DO NOW

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or contact Gerard Murphy on (03) 8346 7071 or gerard.murphy@hays.com.au.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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