Business Development Manager

at  Spectrum Health

WANT TO PLAY A PART IN THE CHANGING NATURE OF HEALTHCARE?

We are looking for a Business Development Manager to drive our engagement with Corporate Partners. This is a senior role within the organisation and will play a key role in building upon our established product offering and entering new markets.

WHAT EXPERIENCE DO I NEED?

• 3 years plus experience in Account Management, Business Development or Sales
• Understanding of the complete account management life cycle, covering lead generation, qualification, pitching, negotiation, closing, management, and renewal.
• Ability to understand Client needs and mapping a product offering to their business.
• Experience within the Insurance, Wellbeing or Healthcare sectors would be beneficial.
• A solid understanding of CRM systems
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
• Experiencing influencing internal stakeholders and fostering a team culture.

ABOUT THE ROLE

We are looking for an experienced Business Development Manager to join our Commercial Team. Our clients span the Government, Corporate and Private Insurance sectors. This role will have a focus primarily on expanding our engagement in the SME and enterprise sectors. If you enjoy coming up with effective solutions and working toward achieving goals, this role is right for you.

WHAT IS THE ROLE AND WHAT WILL MY RESPONSIBILITIES BE?

• Focus on building long term relationships with existing client portfolio.
• Drive lead generation and adequate pipeline to ensure revenue targets can be met.
• Ensure future lifetime value through product adoption, customer satisfaction, development of new sales opportunities.
• Retain and grow revenue from within the current client portfolio.
• Define and lead the execution of accounts strategy by working with a team of specialists.
• Understand retention threats and spot growth opportunities.
• Ensure high client satisfaction and ensure that service levels are maintained.
• Demonstrate a deep understanding of customer strategies, priorities and needs and align these to our offerings.
• Identify and build relationship with key decision makers.
• Maintain your knowledge of all Spectrum Health propositions and be able to articulate how these apply to customer needs.
• Drive customer engagement, owning revenue growth and retention outcomes.
• Coordinating all commercial activities within accounts, owning the end-to-end customer relationship
• Own the input & maintenance of all account plans & activities in CRM
• Analyse impact from intelligence on competitor activity and provide feedback to senior management and Product teams.
• Work collaboratively across cross-functional teams and bring a positive culture to work every day!