Business Development Manager

at  UNISERVE EGDC PTE LTD

EXPERIENCE

• Minimum of 2 years experience of working in a Sales role within warehouse, freight forwarding or logistics sector
• Excellent knowledge of Singapore Freight Forwarding industry and market.
• Excellent knowledge of Regional Freight Forwarding industry and market.
• Basic / intermediate understanding of Contract Logistics (Warehouse & Transportation) industry and market.
• Experience in dealing with Senior Management, key stakeholders and clients up to and including Board level.
• Proficiency in MS Office, including PowerPoint, MS Word and Excel (such as formulas and macros where possible)
• Experience of tender proposals and responses
• Attention to detail supported by a high level of communication skills, both verbal and written.
• Ability to speak to and work with customers and/or prospects to understand Tender/Quote requirements and feedback
• Ability to work under pressure, be well organized and to meet deadlines.
• Excellent computer literacy and telephone skills.
• Willingness to learn roles across the broader Warehouse & Transport Commercial Team.

PURPOSE

To win new business for Uniserve group and associated businesses. New business to be attained and developed focusing on Singapore and South Asia Pacific, in the areas of Freight Forwarding (Air, Sea & Land), Contract Logistics (Warehousing and Final Mile Delivery) and 4pl solutions (integrated supply chain solutions). Where possible, development of 4pl solutions Globally (with the support of the relevant Uniserve teams) leveraging the capability and functionality of the Uniserve Group.
To be constantly striving for new business and developing a pipeline of business opportunities, in addition to this responsibility, build and maintain professional business relationships across a portfolio of high value clients, focusing on growing their business with Uniserve through extensive business development activity and appropriate cross sales.

ROLES & RESPONSIBILITIES

• Generation of new business leads.
• Identify potential clients and decision makers, building working relationships of trust and confidence in alignment with the Uniserve Singapore Strategy.
• Conduct meetings with prospects/ customers to understand the customer’s organisation, requirements and business objectives.
• Present to potential new clients, whilst working with the wider Uniserve Singapore team and other areas of the business to develop proposals that meet the client’s needs and objectives.
• Use knowledge of the market and competitors to identify and develop Uniserve’s Singapore’s unique selling propositions and differentiators.
• Work with the Uniserve Singapore team and wider business to forecast and budget to ensure accurate commercial submissions.
• Monitor and identify developments and opportunities within the industry to Uniserve Singapore to refine and hone propositions
• To achieve agreed service targets through a client contact strategy by face-to-face review meetings, telephone, and e-mail.
• Achieve individually assigned sales targets, both financial and non-financial.
• Continually drive and develop income from designated client base through additional business opportunities and added value services identified.
• To ensure the Customer Relationship Management system and pipelines are updated and accurate at all times, ensuring visibility and transparency across the business.
• To implement the Uniserve Singapore commercial strategy internally with all colleagues and cross business unit.
• Attend all training and meeting events as deemed necessary for performance of Business Development Manager job role and understanding of Uniserve Singapore and the wider Uniserve business.
• Promote a professional image of Uniserve with customers and other businesses.
• Business development and client income targets are achieved.
• Pipeline meets agreed target / value levels.
• Produce reports as and when requested.
• To support the Uniserve Singapore team in any areas of Commercial activity as required.
• Willingness to develop knowledge base and experience, specifically within the area of Contract Logistics (Warehouse & Transport), to ensure full 3pl, 4pl / integrated logistics solutions can be developed and sold.
• Willingness to become an expert in the Uniserve Group, leveraging the capability and functionality that the group offers Globally, within Business Development activities.
• Willingness to develop and foster relationships within the Uniserve Group to help ensure that the groups capabilities are utilised to their full potential in achieving the aims of this role.