Business Development Representative - Google Cloud

at  Teleperformance

OVERVIEW:

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
Ranked 11th in the world’s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

SKILLS:

• Thrive in a fast-paced, high-growth, rapidly changing environment.
• Experience working in technical sales environment.
• Knowledge of CRM systems but not limited to Salesforce,LinkedIn Navigator.
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
• Proven success in generating leads and experience cold calling and presenting sales pitches based on value, not price.
• Organized and has pipeline management, time management skills and prioritization skills.
• Excellent verbal and written communication skills in English.
• Dependable, reliable with strong work ethic.
• Proactive, organized, responsible, proven ability to work well with a team.

QUALIFICATIONS:

• Bachelor’s degree, College degree or equivalent Degree.
• 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
• Google Product knowledge:not limited to Google cloud & Digital media.
• Outgoing and confident in inbound/outbound phone sales with a great phone etiquettes.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
• Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Knowledge of Google Products and its competitive landscape.
• Proven technical ability with CRMs (customer relationship management).

• Product/service sales, upsell (inbound and outbound).
• Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale.
• Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs.
• Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.
• Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure.
• Lead and contribute to team projects to develop and refine our sales process.
• Develop and codify best practices and sales workflows for interactions with prospects.
• Achieve or exceed monthly sales quota.
• Reach out to existing customers to pitch new ancillary products or increase spend in products currently used.
• Troubleshoot small technical setup issues or route them to relevant teams.