Business Excellence Manager

at  Ensemble Health Partners

Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
The Strategic Transformation Office is critical to support Ensembles growth through flexible but structured best practices. As the Manager of Business Excellence, you will play a pivotal role in driving organizational change, fostering a culture of continuous improvement, and ensuring successful implementation of strategic initiatives. You will be a member of a dedicated team, working collaboratively across departments to enhance operational efficiency, optimize processes, and facilitate the seamless integration of new practices. The responsibilities include participating on a team of change and continuous improvement managers who successfully implement projects on-time, within budget and with the highest quality. The Business Excellence Manager role will accept ownership for accomplishing new requests and explore opportunities to add value to job accomplishments.
Essential Job Functions

Change Leadership:

• Develop and execute comprehensive change management plans to support organizational initiatives.
• Provide leadership, guidance, and coaching to all levels of employees during periods of change.

Continuous Improvement:

• Leverage a structured continuous improvement framework and associated tools to enhance organizational performance.
• Identify and prioritize improvement opportunities through data analysis, process mapping, and stakeholder engagement.

Strategic Planning:

• Collaborate with leaders to align change and improvement initiatives with overall business strategies and objectives.
• Drive the execution of strategic plans related to change management and continuous improvement.
• Create and maintain comprehensive initiative documentation.

Team Management:

• Serve on a high-performing team of change management and continuous improvement professionals.
• Ensure team clarity on objectives, scope, and roles, and communicates the work plan with regular and meaningful reports on status and performance.
• Foster a culture of collaboration, innovation, and accountability within the team.
• Perform other duties as requested to support the Team, Clients, and Business Units.
• Ability to travel as needed to support the projects estimated at up to 25% of the time.

Stakeholder Management:

• Build strong relationships with key stakeholders across the organization.
• Communicate effectively to ensure understanding, buy-in, and support for initiatives.
• Excel at stakeholder management via good listening, speaking, writing, and negotiating skills.

Metrics and Evaluation:

• Establish and monitor key performance indicators (KPIs) to measure the success of change initiatives and continuous improvement efforts.
• Conduct regular evaluations to assess the impact of implemented changes and identify areas for further improvement.
• Measure change performance using appropriate tools and techniques.
• Adhere to established best practices and tools for consistency across all projects.

Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact
TA@ensemblehp.com
.
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Please refer the Job description for details