Business Execution Consultant - Auto Operations Support

at  Wells Fargo

LOCATIONS:

2501 S Price Road, Chandler, AZ 85286
6051/ 6061 N State Hwy 161, Irving, TX 75038

Operations Support Team:

• Provides key initiative implementation support, development of business requirements, represents operations in cross-functional and enterprise-level engagements, and manages responses to process/control reviews
• Acts as the central point of contact for all operational policy/procedure changes and partners with key stakeholders, including but not limited to Business Excellence, Customer Excellence, WFAS, Legal, and Compliance.
• Provides subject matter expertise and consultative services to the operations - leading to improvements in efficiency, effectiveness, and risk management.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 2+ years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Ability to exercise independent judgment to identify and resolve problems
• Ability to develop partnerships and collaborate with other business and functional areas
• Strong time management skills and ability to meet deadlines
• Ability to assess issues, make quick decisions, implement solutions, and influence change
• Ability to provide leadership by coaching, training, and mentoring
• Knowledge and understanding of audit, regulatory compliance, or risk management
• Knowledge and understanding of state, federal, and agency legal and regulatory compliance requirements
• Ability to identify risks and propose mitigation plans
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of auto lending practices, policies, and procedures
• Experience identifying third party risks and problem area and recommending standards, policies, and procedures to correct deficiencies and improve overall performance and complianc

Wells Fargo is seeking a Business Execution Consultant to join the Auto Operations Support Team. Working closely with internal business partners, this role will support the execution and closing of issues and remediations for Auto’s Operations Support team. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Consult and provide guidance on the development, implementation, and monitoring of significant matters regarding strategic approaches, effectiveness of support function, business performance improvement opportunities, and helping to manage the risks for the applicable business functions
• Utilize thorough knowledge of the business unit’s functional area or products to support strategic initiatives for the business
• Responsible for support functions and/or operations/production oversight usually for multiple business groups within a Line of Business
• Functions supported may include policy/procedure administration and adherence, systems/change initiatives, information security, business continuity planning, capacity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, project funding, pipeline, process improvement, quality management, third party management, communications, financial control/budgeting oversight
• May present to executive management on business performance and recommends strategies to implement changes and improvements
• May consult on process execution matters for risk policies/ programs, business process risk/ control assessment at process level
• May conduct, execute, or manage risk assessments, ad hoc reviews, quality activities, issue intake process, remediation process, and exam management
• Provide work direction to less experienced Strategy and Execution staff
• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
• Determine areas of strength or Business Execution opportunity within defined scope of work
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide moderate risk deliverables
• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
• Collaborate and consult with leaders and executive management

Required Qualifications:

• 2+ years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to exercise independent judgment to identify and resolve problems
• Ability to develop partnerships and collaborate with other business and functional areas
• Strong time management skills and ability to meet deadlines
• Ability to assess issues, make quick decisions, implement solutions, and influence change
• Ability to provide leadership by coaching, training, and mentoring
• Knowledge and understanding of audit, regulatory compliance, or risk management
• Knowledge and understanding of state, federal, and agency legal and regulatory compliance requirements
• Ability to identify risks and propose mitigation plans
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of auto lending practices, policies, and procedures
• Experience identifying third party risks and problem area and recommending standards, policies, and procedures to correct deficiencies and improve overall performance and compliance

Job Expectations:

• Willingness to work on-site at stated location on the job opening
• Ability to travel up to 10% of the time