Business Improvement Officer

at  WSCC

The Opportunity
Salary: £33,945 to £36,648 per annum.
Location: Your office base will be Chichester and a typical week will combine homeworking with attendance at the office this is led by the needs of the service.
Working pattern: Full-time, 37 hours per week. Flexible working options available, to be agreed with your line manager.
Interview date: w/c 08 July 2024
Working as part of a team, this role contributes to the implementation of innovation and new ways of working, including identifying opportunities for efficiency, reducing costs and improving service delivery.
You will support assigned business improvement and change initiatives to deliver high quality improvement outcomes within target timescales. This will involve working both independently and collaboratively to undertake a range of shaping, planning, reporting and analytical activity to discover relevant information about current service(s), provide input to new design models, assess options and draft proposals, track progress, and identify and mitigate risks, issues and dependencies in support of programme and continuous improvement delivery.
To support your development in the role, you will be encouraged to undertake and complete the Higher Apprenticeship Level 4 - Improvement practitioner / Institute for Apprenticeships and Technical Education.

What we need from you?

• Experience of delivering business improvement through the practical application of relevant tools and techniques.
• Experience of undertaking research and analysis of complex data and building options and recommendations to resolve business problems.
• Experience of business process redesign to improve efficiency and effectiveness.
• Knowledge of project and change management techniques including:
• Stakeholder communications and engagement planning and delivery.
• Understanding change impacts and identifying appropriate business readiness activity.
• Planning, risk and issue management, tracking and reporting progress.
• Skilled in scoping and managing work across teams, meeting deadlines, and demonstrating project and change management abilities.
• Ability to research, analyse, and present diverse information, make connections, identify broader issues, exercise judgment in recommendations, and produce high-quality work independently.

FOR MORE INFORMATION ON THE KEY SKILLS AS WELL AS THE QUALIFICATIONS AND/OR EXPERIENCE REQUIRED, PLEASE REFER TO THE JOB DESCRIPTION ATTACHED.

What’s in it for you?

We care hugely about wellbeing, allowing time for a good laugh, and developing our team to be the best they can be. Alongside this, we also offer the below benefits:

• 27 days annual leave + bank holidays.
• Utilisation of pool cars for traveling to other WSCC offices and depots.
• A generous pension scheme.
• A strong supportive management team.
• Training and development opportunities, including coaching and mentoring.
• Subscription fees paid for one relevant professional body.
• A range of discounts including Argos, Samsung, Asos, B&Q and many more.
• Free access to employee assistant programmes.
• Discounted membership at selected local sports and fitness centres.
• A range of commuting and business travel discount and initiatives.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
Further information
The reference number for this role is CRS00837.
For an informal conversation or for further information regarding the role, please contact Chloe Chatfield (Recruitment Specialist) at chloe.chatfield@westsussex.gov.uk. For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk.
To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Please refer the Job description for details