Business Intelligence & Analytics Senior Manager

at  Lloyds Banking Group

End Date
Sunday 02 June 2024
Salary Range
£86,964 - £102,310
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank.
We’re redefining our team to work closely alongside our Platform teams focusing more on delivering customer solutions and better customer connections faster to deliver mobile first products, serving the needs of our customers faster.
Our agile team is fast paced, focused, and fun; achieving success by empowering you to make decisions quickly, working together across our different teams to solve problems faster and with less bureaucracy getting in the way, we’re equipped with better tools to work more efficiently.
We have created brand-new roles and seeking individuals who will support our businesses and product areas performance, using data so we can improve our strategic pricing capability, and making business decisions underpinned by insight and data analytics. You’ll help us improve our understanding of in-depth customer behaviours and competitor activity in the market, and how we can use that insight to support and reward customers, driving value for them and the bank.
We’re heavily investing in our Everyday Banking products and teams, to deliver of our purpose of making finance a force for good. And that’s why we need someone special.
Our culture is key. So we want someone who is open, collaborative, driven, commercial and agile mentality who can lead a diverse team whilst having fun along the way.
Job Description
JOB TITLE: Business Intelligence & Analytics Senior Manager
LOCATION(S): London, Bristol or Leeds
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in an office site
About this opportunity!
Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank.

Our Savings business comprises of a c. £200bn Savings book generating significant income across our iconic Lloyds Bank, Halifax and Bank of Scotland brands, and innovative challenger propositions under our MBNA brand. We have a vacancy in our Savings team for a Senior Manager to lead the Business Intelligence & Analytics team within the Commercial Performance & Pricing area. The role reports into the Head of Savings Commercial Performance & Pricing, with the accountability to:

• Design and implement advanced data insights solutions to solve complex problems for a variety of audiences.
• Liaise with stakeholders to understand their needs, converting these into technical requirements, and then creating, developing and delivering solutions to provide them with actionable insight whilst collaborating with cross functional teams including data engineers, analysts and data scientists.
• Utilise your experience in delivering data insight solutions to manage a delivery team of data analytics colleagues, supporting their careers.
• Telling effective stories with data and conveying technical concepts to team members.
• Influencing stakeholder transformation and change with data analytics capabilities and strategy.

About us
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…
What we’re looking for

We’ll be looking for these skills and experiences. But we know careers, like life, don’t always go in a straight line. So, if you don’t have some of these but think you’ve got what it takes, get in touch. We’re hiring for attitude, experience, and expertise in equal measure.

• Data Manipulation – You’ll build commercial data capability to support improved insight, planning and commercial performance. You’ll develop analytical modelling capability to provide deep insight and the use of machine learning and AI techniques to advance our understanding of data and the customer.
• Business Intelligence & Visualisation – You’ll establish innovative BI and data visualisation solutions for the Group, and act as an expert identifying emerging trends, tools and techniques to enable next generation communication of data/information.
• Data Analysis – You’ll apply deep data insights to commercial performance.
• Data Management & Governance Utilise use your experience to carry out advanced activities for data management, including the reference and inclusion of internationally accepted data governance standards, regulatory requirements and benchmarks. You’ll identify risk exposure and employ appropriate assurance measures to avoid occurrence.
• Business Reporting Tool – You’ll bring knowledge, expertise and use of data science and applicable tools such as Tableau, Power BI, GDW etc. to inform our wider commercial decisions.
• People Leadership – Inspiring, empowering and inclusive to lead your teams through change.

About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

• Design and implement advanced data insights solutions to solve complex problems for a variety of audiences.
• Liaise with stakeholders to understand their needs, converting these into technical requirements, and then creating, developing and delivering solutions to provide them with actionable insight whilst collaborating with cross functional teams including data engineers, analysts and data scientists.
• Utilise your experience in delivering data insight solutions to manage a delivery team of data analytics colleagues, supporting their careers.
• Telling effective stories with data and conveying technical concepts to team members.
• Influencing stakeholder transformation and change with data analytics capabilities and strategy