Business Manager - BMW Farnborough

at  Group 1 Automotive

OVERVIEW

Our BMW Farnborough Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we’d love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey.
If you are hands on in nature, financially aware, have effective communications skills and are passionate about customer service, then we would like to talk to you about our Business Manager position.

WHAT WE ARE LOOKING FOR?

You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit and cost control, together with high levels of customer satisfaction.
We are looking for individuals who meet the below criteria to join our team. If you think you’ve got what it takes and meet the criteria below, then please apply!
Previous experience in a similar role.
Knowledge of FCA regulations around F&I.
Proven customer service and communication skills.
Show the ability to work to deadlines and targets.
Show the ability to work well in a team.

WHO WE ARE?

Group 1 Automotive is part of a well-established and growing within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues that are dedicated to providing exceptional customer service.
We recognise that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.

Selling financial and insurance products to the centre’s customers - penetration rate monitored weekly.
Encouraging a high referral rate from the Sales Executives.
Marketing financial products, including POS and site presentation.
Maintaining a high level of finance product knowledge.
Focusing on a high retention which will be monitored daily.
Providing exceptional customer service that leads to customer loyalty and referrals.
Maintaining good housekeeping standards and orderly administration of your work.