Business Manager Support

at  Absa Bank Limited

Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To deliver business enablement support services to the COO BM team, through the execution of predefined objectives as per agreed standard operating procedures .
Job Description

Business Enablement

• Provide support to Business Managers in delivery on Business strategy and initiatives.
• Assist Business Managers in the analysis of monthly data sets including financial transaction listing, headcount validation etc.
• Assist Business Managers, on an ad hoc basis with the end-to-end planning of events for specified BU’s, which include, but is not limited to strategy sessions, team events, conferences, Town Halls, Manco meetings etc.

Operational Partnering

• Partner with the wider COO team and assist with tasks upon request
• Assist in managing data for central processes and functional team management, for example SAICA memberships
• Develop an understanding of the various monthly reports which are provided to business and support on queries and/or actions through engagement with relevant parties, for example Non-Key Risk Management Dashboard, headcount report, cost packs.
• Obtain a strong knowledge of policies that are relevant in the COO environment to be able to assist in queries when needed, i.e. Staff expense policy etc.
• Gather the required information that is needed to monitor/track the various targets and KPI’s of the function, for example FM Skills Development Target, Employment Equity, budgets, etc.
• Partner with CRES in obtaining required information from FM BU’s for capacity planning, office design etc., critical for the Absa Ways of Work.

Administrative Support

• To support the COO Business Manager team in the execution of generic admin/operational matters.
• Maintain and manage a centralised mailbox where ad hoc queries can be posted.
• Assist Business Managers to evaluate and resolve operational issues that may arise in a timely and sustainable manner.
• Keep Business Managers informed of issues that have been resolved or escalate issues that have not been addressed to the relevant BM.

Other

• Look out for opportunities to develop reports or processes that could be standardized across the FM function.
• Aim to introduce tools for more effective ways of working.
• Think creatively
• Take a critical view on process and consider initiatives for automation or opportunities for process improvement within the team.
• Participate in the wider COO team initiatives
• Complete tasks in a timeous manner
• Ensure that stakeholder expectations are managed when necessary.
• Network within the team to broaden understanding of COO offering and develop key relationships to execute on tasks

Knowledge and skills

• Good organisational skills
• Computer literate
• Basic accounting background
• Understanding of financial reporting processes and related controls
• Ability to understand financial data
• Good analytical capabilities
• Good verbal and written communication skills
• Multi-tasking and prioritisation of deliverables

Competencies

• Deciding and initiating action within ambit of responsibility
• Problem solving within ambit of responsibility
• Relating and networking
• Adapting and responding to change

Education and experience

• Degree or Diploma in related field ( NQF Level 5/6)
• Proficient in MS Office ( Word, Excel, PowerPoint and Outlook)
• 3 – 5 Years’ experience in Financial Services

Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertise

Please refer the Job description for details