Business Office Manager

at  Copper Ridge Nursing Assisted Living Center

BUSINESS OFFICE MANAGER (BOM)

Copper Ridge Nursing and Assisted Living Center is looking for someone energetic to fill Business Office Manager role in our skilled nursing facility. The business office manager is responsible for overseeing the entire revenue cycle of the facility. In addition, as a department head, the business office manager will have various assignments as they work in conjunction with other departments.
Our ideal candidate is organized, reliable, and committed to maintaining high standards. Working with our company, you can expect flexible shifts, PTO, overtime pay, and a competitive salary.

REQUIREMENTS:

The ability to be assertive with strong communication skills
Knowledge of LTC/Skilled Nursing Home payers and eligibility
Understanding of Medicaid and Medicare reimbursement and patient liability
The ability to deal tactfully and professionally with residents and families
Proficiency in PC/Excel/Word along with basic math abilities.
Preferred Skills: Business office manager experience in a long-term care setting preferred, but not required.

Maintain accurate daily census by achieving full understanding of resident payer sources and their hierarchy along with state and federal regulations that pertain to census entry.
Possess a full understanding of the admission process along with documentation requirements necessary to complete a resident file.
Meet with resident and/or representative on all admissions to ensure they understand their financial responsibility to the Community.
Possess a full understanding of the Medicaid eligibility requirements and proactively identify and assist residents with the application process. Work with Medicaid Caseworkers to address denials and appeal where necessary.
Maintain collection goals by ensuring prepayment of all private pay accounts. Follow collection procedures which includes collection calls, mailing statements, and collection letters. Identify accounts that require escalation to small claims, estate, or collection attorney.
Work with field support staff to determine and prepare documents for uncollectible accounts.
Process daily deposits and apply funds accurately to resident accounts.
Process and maintain resident trust activity according to policy, state, and federal regulations.
Process consolidated billing as received to ensure timely recording of the expense.