BUSINESS OPERATIONS ANALYST

at  ALIBABA CLOUD SINGAPORE PRIVATE LIMITED

JOB QUALIFICATION

• Bachelor degree in Commerce, Finance, Business Administration or related field
• 10+ years’ experience in business operations or sales analysis in an international or start-up environment with technology background
• Analytical, strong organizational skills and with sound commercial acumen
• Proficient in Microsoft Office (Excel, PowerPoint, Word), SQL skill is preferred
• Good interpersonal and communication skills
• Open-minded, positive working attitude, able to multitask
• Independent, proactive and taking ownership and accountability for assignments
• Able to work with minimum supervision and meet deadlines
• Strong English and Mandarin verbal and written communication skills, experienced working cross-functionally in a global, culturally diverse team. Proficiency in Mandarin is required as the role will need to coordinate with HQ in China

• Support the frontline sales team by tracking, consolidating and managing short and long term sales data on a weekly basis.
• Take the responsibility of regional leads generations, management and systematic operations, as well as regional pipeline management and support regional leaders to identify the sales gap and come up with recovery plan.
• Assist with strategic account planning process and data analysis.
• Manage the weekly sales reporting, planning and operational tasks.
• Support internal programs to drive revenue growth.
• Assist sales policy, processes and cadence and ensure sales process adoption and compliance by the regional sales teams.
• Implement new technologies and tools as needed to support sales teams.
• Identify opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
• Serve as a liaison between regional sales teams and HQ sales management.