Business Operations Analyst - RHRP3

at  QTC Management Inc

JOB SUMMARY

Works in business operations organization supporting program/product areas. Performs LSS activities that drive efficient planning and execution of enterprise financial and resource investments across various functions, including but not limited to operations, supply chain, program management, sustainment, business finance, and/or contracts.

In this rewarding role, you will:

• Assist in the development and continuous improvement of business processes using Lean Six Sigma principles.
• Assessing and analyzing current organizational states and management systems and perform gap analyses of differences between current and targeted states, including findings and recommendations.
• Compile and extract data from various sources to present to internal and external business partners
• Generate and distribute various operational reports on a daily, monthly, quarterly and annual basis
• Communicate analysis results and supporting data to Senior Management Team
• Assist with report enhancements and modifications, partnering with other departments as needed
• Provide training to external clients on QTC proprietary applications(s) as necessary
• Participate in user acceptance testing (UAT) in support of technology systems/changes
• Perform other duties and responsibilities as assigned
• Other related projects and assignments as appropriate.

Competencies:

• Strong critical thinking and problem-solving abilities
• Advanced communication skills, both verbal and written with the ability to interface with all levels within the organization, as well as external vendors
• Strong facilitation and presentation skills
• Strong skills with MS Office, especially Visio and Excel
• Ability to utilize various project management methodologies and tools to coordinate and manage projects
• Ability to motivate and coach teams to drive results
• Effective time management and operates with a sense of urgency
• Ability to take direction from several sources, prioritize accordingly and work under tight deadlines
• Excellent organizational skills with a strong ability to multi-task in a fast-paced environment, while maintaining accuracy
• Ability to quickly foster relationships and credibility at all levels of the organization

Education and/or Experience: (includes certificate & licenses)

• Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education
• 2 to 4 years of experience in a related field required
• Advanced/Mastery experience with Excel and Tableau a plus
• Experience and knowledgeable in Lean Six Sigma principles and workflow creation

COMMITMENT TO DIVERSITY

Leidos QTC Health Services Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

• This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties, and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

EXPERIENCE

Required

• 3 - 6 years: In a related field

EDUCATION

Required

• Bachelors or better

Preferred

• Masters or better

SKILLS

Required

• Negotiating
• Problem Solving
• Organization
• Executing Multiple Tasks
• Customer Service
• MS Office
• Written Communication
• Verbal Communication

• Assist in the development and continuous improvement of business processes using Lean Six Sigma principles.
• Assessing and analyzing current organizational states and management systems and perform gap analyses of differences between current and targeted states, including findings and recommendations.
• Compile and extract data from various sources to present to internal and external business partners
• Generate and distribute various operational reports on a daily, monthly, quarterly and annual basis
• Communicate analysis results and supporting data to Senior Management Team
• Assist with report enhancements and modifications, partnering with other departments as needed
• Provide training to external clients on QTC proprietary applications(s) as necessary
• Participate in user acceptance testing (UAT) in support of technology systems/changes
• Perform other duties and responsibilities as assigned
• Other related projects and assignments as appropriate