Business Operations Coordinator

at  Wander

JOB TITLE: BUSINESS OPERATIONS COORDINATOR

Company Overview: Join Wander, a company dedicated to “Building the infrastructure to experience the world.” At Wander, we are revolutionizing the vacation rental industry by introducing the concept of “hotelification” – offering guests the quality of a luxury hotel combined with the comfort of a private vacation home. Now, we are embarking on a global journey to expand our verticalized travel experience, providing an end-to-end travel platform for trips, experiences, and concierge services.
Role Overview: We are seeking a proactive and detail-oriented Business Operations Coordinator to join our dynamic team at Wander. This position is ideal for someone with a passion for streamlining processes, optimizing systems, and facilitating smooth operations across various departments. The Business Operations Coordinator will play a pivotal role in managing contracts, overseeing systems, collaborating with cross-functional teams, and ensuring efficient transitions between departments.

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Operations Management, or a related field preferred
• Proven experience in operations management, business administration, or a similar role.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent communication and interpersonal abilities, with the capacity to collaborate effectively across departments.
• Proficiency in CRM systems and other relevant software tools.
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Demonstrated problem-solving skills and a proactive approach to addressing challenges.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Prior experience in real estate, property management, or related industries is a plus.

• Create and manage contracts, ensuring accuracy and completeness before sending them to the legal team for review.
• Oversee and optimize various systems, including CRM, phone software, and other sales enablement tools, to enhance efficiency and productivity.
• Collaborate with stakeholders to develop property revenue projections and capital expenditure costs, contributing valuable insights to strategic decision-making.
• Work closely with Go-To-Market (GTM) consultants, supply marketing team, and lead generation team to align operations with business objectives.
• Serve as a liaison between sales, legal, marketing, and onboarding teams, facilitating seamless communication and coordination.
• Assist in researching and securing permits for homes in collaboration with the permitting and licensing team.
• Identify areas for process improvement and implement solutions to enhance operational efficiency.
• Analyze data to track key performance metrics and generate reports to inform decision-making.