Business Operations Manager

at  Aveda Institutes Nurtur Salon Spas

Are you a strong leader seeking a position with a Company that provides professional growth opportunities? Do you want to be the reason why students and clients have an amazing experience when visiting your location? Have you received remarks on your ability to stay organized, provide constructive coaching, and flawlessly execute daily operations? Have you referred to the beauty industry as your “home”? Do you enjoy having a great discount on products and services? If so, you may be a perfect fit for NURTUR Aveda’s Business Operations Manager!

WHO WE ARE:

Do What You Love – Love What You Do. Founded in 2004, Nurtur Aveda Institutes owns and operates 6 Aveda Institutes throughout the country. We are a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness.

• Oversee and manage the daily operations of the Salon and Spa
• Manage day-to-day operations of the school including opening and closing procedures, team behavior, and customer intake procedures
• Provide ongoing recognition, support, and motivation for team members and students
• Serve as a role model by communicating and enforcing policies and procedures, safety and security standards, the Code of Conduct, and the dress code
• Lead the Guest Care team in providing excellent services and maximizing school profit
• Serve as a role model by exemplifying professionalism, integrity, and positivity, while adhering to company policy and procedures
• Help maintain a cohesive, cooperative work environment through team-building and motivation
• Interview, hire, and train the Guest Care team in procedure, policy, and school flow
• Resolve customer complaints and challenges and provide solutions for team disputes
• Assist in Guest Care initiatives around developing coaching materials to drive sales