Business Partner - Operational KPI Project

at  Robert Half

Our client is a state gov body currently looking for a business partner or analyst to lead a project to implement a new set of operational KPIs.

THE COMPANY

Our client is a large state government body located in the CBD, currently looking for a Business Partner / Analyst to lead a project with the objective to implement a new set of operational KPIs across the organisation. An external review has highlighted that the non-financial KPI reporting needs to be improved and requires someone to lead and execute this project as it is critical for their funding. This will be an initial 6 to 12 month project on a Fixed-Term contract.
The company is located in the CBD and offers a flexible work arrangement with a preference to be in the office 2-3 days per week.

Reporting to a Senior Manager, your main responsibilities will be:

• Working closely with the finance & data teams as well as operations to define and agree on the Operational KPIs.
• Deliver service performance analysis and insights.
• Help with the internal and external reporting of budget papers.
• Analysis of non-financial and financial data and identifying the right data sources.
• Managing the overall rollout of the KPI project, business wide. Executing the project plan.
• Working together with external stakeholders at the Department and negotiate KPIs and KPI accuracy.
• Working together with internal stakeholders to inform about resource allocation decisions.
• Working with and improving financial models that work with the operational data and provide insights to the business.